Rivera Toyota - Service Center

Online service scheduling very simple, efficient and straightforward. Service performed while I waited in a spacious, comfortable and socially distanced seating. Polite and succinct advice from Vilma re straightforward. Service performed while I waited in a spacious, comfortable and socially distanced seating. Polite and succinct advice from Vilma re follow up in the Service Department appreciated. More

I only use this service center for my 4Runner. Great customer service and quality of jobs performed. Highly recommend them if you are in the area, for all your Toyota needs. customer service and quality of jobs performed. Highly recommend them if you are in the area, for all your Toyota needs. More

Fast, competent, honest service. Knowledgeable service writer and transparent pricing. They also have specials on certain repairs and are willing to give you a small discount! writer and transparent pricing. They also have specials on certain repairs and are willing to give you a small discount! More

Mike Kaminski, Service Advisor, is outstanding! From check in to check out, he kept me well informed & returned my car ahead of schedule. He’s a keeper! check in to check out, he kept me well informed & returned my car ahead of schedule. He’s a keeper! More

Vilma is very friendly, professional, and courteous. She is a great service advisor who works hard to meet the needs of her customers. She is very informative and knowledgeable. Vilma made every effort to h is a great service advisor who works hard to meet the needs of her customers. She is very informative and knowledgeable. Vilma made every effort to help guide my decisions about maintenance. I am always happy and pleased with the service that she provides each and every visit. Vilma went above and beyond to make sure she stayed in contact with me and made the process very smooth and as unstressful as possible. She always made sure my questions and concerns were answered even via text message. Excellent service! Thank you! More

The new 3.9% surcharge on credit cards is outrageous. I own 3 Toyota’s and if this policy continues you will force me to go to my local service station in the future own 3 Toyota’s and if this policy continues you will force me to go to my local service station in the future More

Took care of oil change but got a punctured tire in the process. Tire was repaired but took an additional hour to fix. This caused additional wait time. process. Tire was repaired but took an additional hour to fix. This caused additional wait time. More

Cathy was very responsive to my needs and kept me updated on progress. She made sure to see that I was satisfied with the service before I even left the dealership. on progress. She made sure to see that I was satisfied with the service before I even left the dealership. More

My visit was very nice, and efficient! I came in for an oil change and was early for it but they did it anyway! Thank you! oil change and was early for it but they did it anyway! Thank you! More

Been going here for years. Always great service. But what's this about a new % fee to use a credit card? That is nuts. No one else charges a fee like that. what's this about a new % fee to use a credit card? That is nuts. No one else charges a fee like that. More