Rivera Toyota - Service Center

I went in for an oil change, tire rotation and inspection and was satisfied with the price I paid. My appointment was for 1pm and I waited about an hour and twenty minutes. and was satisfied with the price I paid. My appointment was for 1pm and I waited about an hour and twenty minutes. More

They were good with my car and didn’t take too long. No coffee station? Oh right, Covid. I will likely be back at some point. coffee station? Oh right, Covid. I will likely be back at some point. More

The issue at hand was successfully dealt with courteously and both the work done and necessary follow-up were completely explained. Staff was very professional. and both the work done and necessary follow-up were completely explained. Staff was very professional. More

Cathy was very helpful, professional, and knowledgeable about the service for my Toyota Rav4. The wait time was less than 2 hours, which was appropriate as there were 5-6 other people in the waiting area. about the service for my Toyota Rav4. The wait time was less than 2 hours, which was appropriate as there were 5-6 other people in the waiting area. More

The staff at Rivera Toyota did an excellent job. Vilma was very helpful and called us to explain the condition of my tires. She was very informative and extremely thorough. I ended up Purchasing new ti was very helpful and called us to explain the condition of my tires. She was very informative and extremely thorough. I ended up Purchasing new tires at a great cost. The work was done in 2 hours and I am very happy with the job. Also got my oil changed. Gloria More

Sometimes it's about talking to the right person to get things done. Cathy Hutt went above and beyond. Great service. Could not have been better. Cathy really cares. things done. Cathy Hutt went above and beyond. Great service. Could not have been better. Cathy really cares. More

They were courteous. Did what the car needed. Oil change and inspection. However when my husband he got home he noticed that the hood was unlatched. He opened the hood fully and closed it securely. It appea and inspection. However when my husband he got home he noticed that the hood was unlatched. He opened the hood fully and closed it securely. It appeared to be locked in position. We went shopping and when we came home, parked the car he noticed the hood was popped open again. We never had any problem with the hood latch before bringing the car into Rivera Toyota. More

What can I say, every time we need assistance in the service department, John Pomponio is there to step in and help. Thank you John!!! service department, John Pomponio is there to step in and help. Thank you John!!! More

I always try to work with Ronnie when I take the car in for servicing. He's knowledgeable, helpful and has a great attitude which goes a long way! Thank you for all of your help whenever we come in! for servicing. He's knowledgeable, helpful and has a great attitude which goes a long way! Thank you for all of your help whenever we come in! More

Cathy Hutt, Service Advisor never disappoints. She is an asset to this dealership. You are given straight information with options to decide should work need to be done. The service department then deliv asset to this dealership. You are given straight information with options to decide should work need to be done. The service department then delivers and she will call you on a timely basis. More