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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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October 21, 2022

Everything was fine but there were no chairs available when I got there for my 9:30 appointment. More

by lindabloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

We needed last minute state inspection, Rivera Toyota made the whole process painless. Thank you More

by FATIMA.SEHBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Clean, cordial, communicative. From the valet to the counter and my briefing with Joe, everyone was very helpful. More

by SDETONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

They check everything. They will go over the detailed analysis with you. I find that very comforting. The service advisers are friendly and to the point. Great waiting ar More

by howardm614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

Great customer service! !! Beth was very attentive and efficient. Her friendliness was greatly appreciated!!! Thanks More

by TLindsay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Only would recommend this service dept for basic repairs. From my very recent experience they don't have anybody who understands electronics with new cars. More

by sig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

I feel like I was sold something I didn’t really need. I had a serpentine belt replace that I was told was freeing but when I got my car back and the serpentine belt was in my trunk it looked perfectly fi More

by jamespie18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beth Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Closely convenient to where I live. Staff very helpful. Easy to schedule check ups as needed. More

by AMALAURELTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

I was very happy with the service from this dealership. I would go there again. More

by castjunk1
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

My 1997 landcruiser was well taken care of. by Wil Untz..I was introduced to Wil by Tom Grimont...They treated my vehicle like they owned it....Wil is my go to guy if I need service..I consider More

by Michael Kurtzberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Grimont, William Untz, Katrina Winne
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