Rivera Toyota - Service Center

It felt like they tried to take advantage of me - $400 worth of services were recommended, even though my car has exhibited none of the warning signs and nothing on the multipoint inspection showed “needs worth of services were recommended, even though my car has exhibited none of the warning signs and nothing on the multipoint inspection showed “needs attention”; in fact, everything was green. If it’s all good, how could I need these services? If I need those services, why would you rate everything as ok - something isn’t adding up and it doesn’t feel great. More

Excellent service, and the work was completed in 1 day, just as Joe told me it would be.. I've always had a very positive experience at Rivera Toyota. THANK YOU!! just as Joe told me it would be.. I've always had a very positive experience at Rivera Toyota. THANK YOU!! More

Beth and Anthony are awesome! drop off & pick up were super easy, and the car was ready on scheduled time. I'll def be back for service in the future! drop off & pick up were super easy, and the car was ready on scheduled time. I'll def be back for service in the future! More

This dealership has great service and communication from staff. Nice waiting rooms with good wifi. staff. Nice waiting rooms with good wifi. More

I scheduled an inspection, and it turned out that I needed more -- tires, general maintenance. The garage made time to do it the same day, and gave me a ride home and back to the shop. Beth was ver needed more -- tires, general maintenance. The garage made time to do it the same day, and gave me a ride home and back to the shop. Beth was very helpful. One thing I would change is the entrance procedure, where I was told to go in the waiting room and wait for a service rep. That made no sense, since it was just a matter of asking across the room who was handling things. More

Beth was very helpful! She alerted me to a better deal for servicing and also got my car washed beautifully when the servicing was complete. She alerted me to a better deal for servicing and also got my car washed beautifully when the servicing was complete. More

Efficient, the man at desk was very nice and helpful, didn’t have to wait long.Explained exactly what was to be repaired. didn’t have to wait long.Explained exactly what was to be repaired. More

Started on time took care of all my needs done in the time given. Totally satisfied. time given. Totally satisfied. More

I went to Toyota for a routine service. Joe Lane, my service advisor, alerted me two items that the technicians were recommending be done. I approved these items and were they done relativ Joe Lane, my service advisor, alerted me two items that the technicians were recommending be done. I approved these items and were they done relatively quickly. Joe its always a pleasure to deal with. He is attentive and informative while I am there. When I drive the car home I could feel the car driving better than when I brought it in to be serviced even though I had not noticed a problem driving the car when I took it to be serviced. More

Excellent experience at the service center. Quick and easy drop off and pickup. Staff was very communicative about the process and friendly. Quick and easy drop off and pickup. Staff was very communicative about the process and friendly. More