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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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July 18, 2022

Dissatisfied with the upselling and elevated service charges at a nearby dealer, I was pleased to receive a fair price and to have the service performed professionally in short order. Joe and all the s More

by O_TRUSKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

The truth is that the people who actually do the maintenance on the vehicles do not get enough credit. I have actually seen one customer speak out in appreciation of these service people when I was More

by david.glickhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Pleasant & professional customer service. I have full confidence that my RAV4 is taken care of when I go to this service center. More

by kevinbelardo623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Timan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Cathy was my service advisor very professional and knowledgeable. Cathy is an excellent representation for Toyota and Rivera Dealership service department. Cars breakdown regardless of make, it is the More

by JOSACURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet good guy
July 16, 2022

The front quarter panel that took a month to fix is falling off. And when I got it back the first time the blinker bulb didn’t work. Terrible experience. More

by jasonsarrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Untz
July 15, 2022

excellent service as usual! !! Always a pleasure to visit. Jason Valone greeted me as well. Heat sales guy! More

by fc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Beth was very helpful. She made sure we were done in a short time and even had the car cleaned. More

by MCCONVILLE.SARAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Everything went smooth, everyone was professional. Having a minimum word count is silly & a waste of my time. More

by karineade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Untz
July 14, 2022

Beth was awesome with fitting me in for a service while on a cross country road trip. More

by giltorres
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

They were friendly and treated me well. Their service department is also nice, professional and helpful. More

by twobigo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Untz
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