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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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May 29, 2022

They give you a diagnosis, they change the part and the problem continues. They charged me 500 + 142 for the wrong diagnosis. More

by jcdch39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Chavez
May 27, 2022

Good communication and responses. Vilma was great and polite and very communicative with me. Thanks. More

by MPERIS1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

A breath of fresh air when it come to dealer service centers!! Will definitely use again. Joe was fantastic. More

by aknewro
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Fantastic team at the service department! I noticed a cosmetic issue with my car and the service team bent over backwards to make sure it was fixed and that I was happy. The service manager More

by s
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (service manager), Adam and Cathy
May 24, 2022

Toyota Rivera always provides excellent service and answers all of my questions in a polite way More

by debbie.dwyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Nice environment, always very helpful. Never have any trouble with what I’m looking for. More

by Jose7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Chavez
May 23, 2022

Quick and professional service. Thank you for keeping our 4runner in tip-top shape for our family. More

by IVETTE.A.HERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Everyone was helpful and accommodating, and followed up on their commitments. Their work was first-rate More

by lexiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Attentive and knowledgeable service team. I bring all my cars to Rivera. Always a positive experience. More

by lcassetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Outstanding job! - very friendly, Professional and attentive to all my needs. I have three toyota's and would recommend Rivera Toyota to others. More

by JOHN@TOBIN-CPA.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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