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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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May 09, 2022

Service staff should not eat eat at the counter in front of the customers. Excellent service on my car. More

by stuartlehrman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
May 09, 2022

I had an appt at 11 for oil change/tire rotation. 1/2 hour later they asked if i wanted an inspection. Great find and it would only add a few minutes to my wait. An hour and a half later they said th More

by Klantier45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vilma Aurich
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

Some labor and parts is overpriced mining example change the air filter velds fluids the part I don’t understand why the charge in the final bill other charge More

by ORLANDOANAYA40
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

We were greeted right away. The gentleman who checked me in knew my name and was very prompt and courteous. More

by Rermedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

Fast and friendly service. The only negative was that their WiFi was down, but that’s more of a cable problem. More

by Bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Service Dept Staff
May 09, 2022

Service department did everything they needed to do to make the repair on my Sequoia correct. Great service! More

by jonathanturf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Untz
May 07, 2022

Catherine was helpful from the minute I walked in the door and tried to do what was best for me. More

by RONY523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine
May 06, 2022

Will was very helpful explained to me my service contracts for both on Tacoma TRD PRO and RAV4 Prime. Wish that you had better seating at your customers waiting room similar LEA Toyota's More

by mannybusto121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Timan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will works at the service desk and Erica made the appointments
May 06, 2022

Catherine was very helpful and the service was done with a minimum wait time. keep up the good work. More

by ALAIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

I am very satisfied with the service at Rivera Toyota of Mt. Kisco. Everyone is polite and helpful. Service is quick, and communication is transparent. I travel a distance to go there, but it is worth it. More

by dlisbeglane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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