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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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May 03, 2022

Service at Rivera remains reliable and fast and people are helpful and courteous! Cathy helped make contactless service a possibility for me! More

by Pipp88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022

Family friendly atmosphere. Everyone that works there is professional and very knowledgeable. They always have coupons More

by Rermedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Our experience at Rivera is always top of the line. Cathy communicates well and always helpful. More

by DECONKATE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

The service experience was courtesy, on time, knowledgable and accommodating. All my questions and concerns regarding scheduling were professionally addressed and satisfied. More

by BGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Great service as always! Thanks to Joe for his guidance and advise, and to the service team for their excellent work. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

The Rivera service advisor and technicians were professional, courteous and timely as they have always been with each visit. More

by GCARPINO98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Untz
April 28, 2022

I called to make an appointment for my 5000 mile service, a recall, and repairing a tire. They were able to take me the same day, and the work was completed in the timeframe they communicated to me. Everyone More

by roarnold2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Everyone is very professional and super friendly and very accommodating. Honest and I feel like the most important customer. More

by patsyfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Great service and communication. Easy scheduling, drop-off and pickup. A very positive experience. I will definitely return for any future service. More

by jcarpiniello
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Not happy that they charge a premium for paying with a credit card. They do good work, but are very high priced. They can afford to absorb the cost of allowing customers to pay via credit card. More

by VDC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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