Rivera Toyota - Service Center

I was able to make an appointment the same day. When I arrived, they started working on my car quickly and finished work soon after. They kept me updated on their progress, and were friendly and co When I arrived, they started working on my car quickly and finished work soon after. They kept me updated on their progress, and were friendly and competent. Definitely had a good overall experience. More

We have been completely satisfied with Rivera Toyota from sales thru service. They have gone beyond what we expected. sales thru service. They have gone beyond what we expected. More

The service was done in a timely fashion and the additional work needed was explained and dealt with immediately. I would have given 5 stars but the waiting area is not nearly as nice as in the pre additional work needed was explained and dealt with immediately. I would have given 5 stars but the waiting area is not nearly as nice as in the previous location. More

The process was smooth and very accommodating. They were willing to provide transportation if I could not get a ride to the dealership when finished. They were willing to provide transportation if I could not get a ride to the dealership when finished. More

At Rivera Toyota it's always easy to get an appointment when I want it. Check in is quick and easy. Plenty of room in the waiting areas to relax. Staff is pleasant and informative, not pushy to sell more s when I want it. Check in is quick and easy. Plenty of room in the waiting areas to relax. Staff is pleasant and informative, not pushy to sell more services. I've always had good experiences there. More

Cathy is great and Rich is so helpful always a pleasure. Service department is clean and comfortable. Service department is clean and comfortable. More

Vilma was very helpful with the communication of knowing what was going on and when the service would be done. what was going on and when the service would be done. More

Always the best service. That’s why we keep buying Toyotas! The service has always been informative and friendly. That’s why we keep buying Toyotas! The service has always been informative and friendly. More

Cathy in your service dept. is always helpful, informative and friendly. The car was well serviced, I've been coming here since I bought this car in 2017. The waiting room is is always helpful, informative and friendly. The car was well serviced, I've been coming here since I bought this car in 2017. The waiting room is clean but the chairs (bar stools) are extremely uncomfortable, especially when you are waiting from 1-2 hrs. If you switch out the seating it would be an even better experience. More

Communication was straightforward and frequent, which was greatly appreciated. I understand clearly what was going to happen. greatly appreciated. I understand clearly what was going to happen. More