Back

Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

Sort by
April 14, 2022

Was ignored by the service advisor for 40 minutes before I was helped. Work was fine, advisor was not. More

by JPASTORE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

As always the service department delivered on time and as priced. Vilma, Cathy and Tom are always helpful and understanding of the customers needs. More

by Daniel Lanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

I like Rivera Toyota and Vilma is great. I wish they'd go back to vaccuming the car after servicing it. More

by TASing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

Very informative. Please their clients and clarify if we are not understanding certain situations. Flexible with the appointment time. More

by COMPRESRUIZARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

Rivera Toyota is the best with great customer service and excellent auto service. Reputation exceeds itself from the others. More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Broad
April 12, 2022

Great customer services, friendly staff, and clean waiting area. I am always consulted when new service needs to be added. More

by JCHEN2852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

Catherine was terrific. She followed up on the issues I brought up and then, after the car was ready, reviewed each of them. Very polite, friendly, progressional! More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine
April 11, 2022

Catherine is fantastic, always on top of things and makes sure I am taken care of in a timely manner. More

by rfbeglane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

Great experience at the service centers, service was fast and quick, great receptionist , job was well done More

by darakings
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

Extremely satisfied with the work and the professionalism of the service. I asked if I needed new tires, expecting to hear that I did. I was pleased to be told that I can get another season out of the tires More

by MARCREHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
71
...