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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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March 29, 2022

Staff was pleasant & professional. Service took a bit longer than expected and was a little on the expensive side. More

by crendine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

It was comfortable to wait at the center but it took almost three hours to complete the services which was much longer than I expected. More

by takayuki.hanao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Excellent job. Just one year regular maintenance, but user friendly and very easy. Keep it up. More

by DGEFEHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

The service department was Very good when I got my auto inspected last week. Thank you More

by debm2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Very efficient with professional and courteous staff made this service appointment an easy experience. I will definitely be using this shop going forward. More

by STEPHENGOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Timan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

I had a very timely and professional experience with my service and my agent was delightful More

by CMCRWOODWORKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

They do careful work. I was mad at office - not told to bring a check. I was upset that using a credit card involves over a 3% charge. More

by mickelcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

They have always taken good care of us ever since we became clients in 2020. We are always being reminded about our next service and we love that. And we have the best sales guy More

by gquezada1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Timan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Rivera Toyota is organized and professional. Their customer service is excellent. My car was serviced quickly and without any hassle. More

by maxverna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

While I thought the cost was high to realign my blind spot censor, the service was excellent, as always. I was offered a loaner, and my car was washed before pickup at no charge. Lexus service at Toyo More

by marilynzh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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