Rivera Toyota - Service Center

My 2020 Rav4 suddenly did not start. Joe at Toyota took my car immediately (the day before Christmas Eve) and solved the problem in record time so I could enjoy my holiday. my car immediately (the day before Christmas Eve) and solved the problem in record time so I could enjoy my holiday. More

The service department is top notch. They will go out of their way to satisfy their customers. The service maager (Tom) is very knowledgable as are the service writers. I usually see Vilma who always makes their way to satisfy their customers. The service maager (Tom) is very knowledgable as are the service writers. I usually see Vilma who always makes sure my needs are met and that I leave there happy. I have also dealt with Cathy who is a pleasure to interact with, too. More

Experience was too notch as usual, and the staff was knowledgeable, informative, and friendly as always. knowledgeable, informative, and friendly as always. More

Friendly, efficient, and knowledgeable. I brought my 2015 Corolla in for two recalls and for attention to a terrible noise that suddenly developed whenever I turned the steering wheel. It sounded really omi Corolla in for two recalls and for attention to a terrible noise that suddenly developed whenever I turned the steering wheel. It sounded really ominous. Cathy started a diagnostic procedure and then sent me a photo: in her hands lay the problem: nuts and other debris stored by squirrels. A solution, a good laugh, and real professionalism. I drove away noiselessly. More

Always fast and friendly. They were so nice about checking and successfully upgrading the software for our usb connection and were knowledgeable and kind! checking and successfully upgrading the software for our usb connection and were knowledgeable and kind! More

Catherine Hutt in parts/service was able to prevent a potential problem with my 21 RAV4 using her smart sense. I occasionally check under the hood of all my cars, and after checking the reservoir, I noti potential problem with my 21 RAV4 using her smart sense. I occasionally check under the hood of all my cars, and after checking the reservoir, I noticed my brake fluid was not on maximum. I drove to Rivera to buy some brake fluid and I was going to place a little brake fluid in the reservoir to get it back to the max level. She said there should be no need to add fluid with a new car. She said with newer vehicles, the brake fluid level drops slightly as the pads wear (I didn't know that). She insisted to get the car in immediately to check the brakes anyway. The technician checked the car and confirmed that the level dropped a little but the entire brake system was perfect. She saved me from potentially damaging my brake system by adding more fluid. Catherine, I can't thank you enough for that. THANK YOU! For the past several years, I've taken my other Toyotas to Rivera for service because they were always really great. Catherine has now single handedly solidified Rivera at EXCELLENT. Catherine you and the everyone else there went over and beyond the normal level of service. More

Service department was very courteous and detailed. They took care of all my needs in a professional manner took care of all my needs in a professional manner More

I’ve had nothing but good experiences at Rivera Toyota. This is my second included service with my vehicle and it went smoothly. This is my second included service with my vehicle and it went smoothly. More

Excellent and attentive service. Prompt and helpful as well would use them again without hesitation well would use them again without hesitation More

Excellent service with advisors you can count on to keep you informed of your choices. Cathy was great. you informed of your choices. Cathy was great. More