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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
441 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 441 reviews

April 19, 2024

Ms. Kassie is amazing always gets my car taken care of and makes sure its safe to drive and explains everything in detail. More

by karybald1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Kassie
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Apr 20, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Kassie provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

Staff is always friendly! No complaints! Excellent waiting area for when I need to wait for my car! More

by john h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby sear
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Apr 19, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 17, 2024

Shelby did an excellent job taking care of my vehicle. Shelby was also very knowledgeable on all questions asked of her on my GT500 Shelby. Keep up the good work!! More

by frederickhartwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Apr 19, 2024 -

Rivertown Ford responded

Thank you so much for your kind words! We're thrilled to hear that Shelby provided excellent care for your GT500 Shelby and that her knowledge was spot-on. We'll pass along your feedback to Shelby and continue striving to provide top-notch service. If you ever need anything else, feel free to reach out!

Helpful
April 15, 2024

Great service quick fast and helpful would recommend to everyone keep up the great job. More

by Alex.wilson110518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 17, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 11, 2024

Nice staff and they don't try to upcharge and over sell you. They tell you what's wrong and leave it up to you to decide. More

by ca5mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Apr 12, 2024 -

Rivertown Ford responded

That's great to hear! We strive to provide transparent and honest service to our customers, and we're glad that you appreciate our approach. Your trust and confidence in us mean a lot, and we're here to help with any automotive needs you may have in the future.

Helpful
April 10, 2024

Excellent service from Tom McCain! Thank you so much…I will return for my next service. More

by WW2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Apr 12, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had an excellent experience and that Tom provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 09, 2024

I recommend every Ford owner in the Columbus, GA area takes their vehicle here to get serviced. They video recorded everything they did to my truck to prove the work was done. More

by kthorpe82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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Apr 11, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

I went in looking for a mustang for my daughter . Conner was an awesome sales rep and so was the finance dept . I paid cash but it was a great experience with the dealership . More

by wendyedge2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor , and I forgot the finance man name but both were gret
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Apr 11, 2024 -

Rivertown Ford responded

That's fantastic to hear! It's great when both the sales representative and the finance department provide an excellent experience, even when paying cash. Safe travels to your daughter in her new Mustang!

Helpful
April 09, 2024

Went for my 5,000 mile service and was very happy with the work completed. I was kept in the loop during the whole process. More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Apr 11, 2024 -

Rivertown Ford responded

It's great to hear that you had a positive experience during your 5,000-mile service! Keeping you informed throughout the process is important to us, and we're glad to know that you were satisfied with the work completed.

Helpful
April 09, 2024

A great group of people they take care of me and my family. Always giving us a great deal. More

by Jmc91675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
Report | Print
Apr 11, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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