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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.7
465 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 465 reviews

April 22, 2024

Very professional took care of me as soon as I came in the door very informative about my vehicle and what it needed no pressure. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Wooten
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Apr 24, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 22, 2024

I appreciate the manner in which the Service Advisor (Hunter),kept me informed on the progress of repairs on my vehicle. More

by alfonso.deane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
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Apr 24, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Hunter provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 20, 2024

Salesman (Cutter) was very helpful and patient with us. It took awhile to get to the finace office but when we did, he was helpful and efficient. Overall a good experience in spite of driving so far to pur More

by Dan Blosser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
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Apr 24, 2024 -

Rivertown Ford responded

It's great to hear about your positive experience with Cutter! We're glad that he was helpful and patient throughout the process. Thank you for your understanding regarding the wait time to get to the finance office, and we're pleased to hear that the service there was also efficient and helpful. Enjoy your new vehicle!

Helpful
April 20, 2024

Tom is excellent and provides great service and communicates well when my car is with the service department! More

by MikeA090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 23, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Tom provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 19, 2024

Ms. Kassie is amazing always gets my car taken care of and makes sure its safe to drive and explains everything in detail. More

by karybald1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Kassie
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Apr 20, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Kassie provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

Staff is always friendly! No complaints! Excellent waiting area for when I need to wait for my car! More

by john h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby sear
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Apr 19, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 17, 2024

Shelby did an excellent job taking care of my vehicle. Shelby was also very knowledgeable on all questions asked of her on my GT500 Shelby. Keep up the good work!! More

by frederickhartwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Apr 19, 2024 -

Rivertown Ford responded

Thank you so much for your kind words! We're thrilled to hear that Shelby provided excellent care for your GT500 Shelby and that her knowledge was spot-on. We'll pass along your feedback to Shelby and continue striving to provide top-notch service. If you ever need anything else, feel free to reach out!

Helpful
April 15, 2024

Great service quick fast and helpful would recommend to everyone keep up the great job. More

by Alex.wilson110518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 17, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 11, 2024

Nice staff and they don't try to upcharge and over sell you. They tell you what's wrong and leave it up to you to decide. More

by ca5mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Apr 12, 2024 -

Rivertown Ford responded

That's great to hear! We strive to provide transparent and honest service to our customers, and we're glad that you appreciate our approach. Your trust and confidence in us mean a lot, and we're here to help with any automotive needs you may have in the future.

Helpful
April 10, 2024

Excellent service from Tom McCain! Thank you so much…I will return for my next service. More

by WW2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Apr 12, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had an excellent experience and that Tom provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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