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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
641 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 641 reviews

August 24, 2023

This is a great dealership if want a great car at a great price while rebuilding your credit. More

by Tharr456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms.Mathis
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Aug 26, 2023 -

Rivertown Ford responded

Rivertown Ford appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

August 23, 2023

Hunter Brown was fantastic and even got my truck fixed the same day ! After being told by multiple local shops it would be weeks till they could even look at it! He brought me in the very same day and eve More

by huntermward1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
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Sep 14, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Hunter and his dedication to providing you with an excellent service experience. We look forward to assisting you in the future!

August 22, 2023

My service advisor was very helpful,he scheduled the services that I needed for my truck ,let me knowed the approximate price for each service,and got me a ride home.. More

by A.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Sep 09, 2023 -

Rivertown Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 22, 2023

Always friendly and timely service. The work performed is always clearly explained and written info provided More

by aujunior1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
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Aug 22, 2023 -

aujunior1997 responded

Convenient to my office and always complete the work timely

August 21, 2023

Well scheduled and quickly performed maintenance and recommended great follow up repairs well within established time frame and great communication More

by dmize43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Sep 04, 2023 -

Rivertown Ford responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 20, 2023

Very professional and courteous I was told how my wait was and kept me updated on the progress of my vehicle. More

by J3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Sep 07, 2023 -

Rivertown Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 19, 2023

Mr. Ken was super awesome and friendly. He made my experience easy with no hassle! More

by ThomasJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Aug 24, 2023 -

Rivertown Ford responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 19, 2023

MacKenzie took very good care of me and explained the service I needed. The service department had me out in one day with a recall and 6 items to be serviced. Great job. More

by Glock40cdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie
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Sep 14, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Mackenzie and her dedication to providing you with an excellent service experience. We look forward to your next visit!

August 19, 2023

Dealership is ok, but didn’t perform one of the items in work request. I went in for the “Works Oil change and tire rotation” and only received the oil change. There wheels were never rotated. More

by Rkfryer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You can contact me for the name.
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August 18, 2023

The service department are always friendly and attentive to your needs. I am at awe with the excellent customer service that McKenzie always gives me. She always listened to whatever problems I'm having wit More

by ajnance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie Gooden
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Sep 16, 2023 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging McKenzie and her dedication to providing you with an excellent service experience. We look forward to your next visit!

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