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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.7
457 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 457 reviews

March 12, 2024

Great Service Service Advisor very knowledgeable keeps you informed of all services being performed treats you as a valued customer More

by othompson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kissa
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Mar 14, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 11, 2024

My experience was amazing, I am thankful, the professionalism Mr. Reggie displayed deserves five stars. More

by Brittney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Walker
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Mar 13, 2024 -

Rivertown Ford responded

We're thrilled to hear about your amazing experience! Thank you for recognizing Reggie's professionalism. We strive to provide five-star service to all our customers. Safe travels!

Helpful
March 10, 2024

Kassie Layton was my service advisor, she got me right in and communicated with me on what was being done to my truck and had me on the road in no time. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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Mar 13, 2024 -

Rivertown Ford responded

Thank you David for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
March 08, 2024

Service was great. Tom was perfect as usually. I have no complaints. Definitely will continue to come there. More

by chrisbenison1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 13, 2024 -

Rivertown Ford responded

We're delighted to hear that the service was great and that Tom provided excellent service, as usual. We appreciate your loyalty, and we look forward to continuing to serve you. Safe travels, and thank you for sharing your positive experience!

Helpful
March 06, 2024

Rivertown did a great job with communication and service. I loved the text check ins. More

by Tarabarbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
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Mar 10, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 06, 2024

Outstanding customer service and very professional staff. Ms Shelby is great and knowledgeable on getting the customer in equipment service done and back to the customer. Thank you for great service. More

by mwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Mar 10, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience with Ms. Shelby and our professional staff. Outstanding customer service and knowledgeable staff are key components in creating a positive customer experience. Safe travels, and thank you for choosing our dealership!

Helpful
March 05, 2024

First time using Rivertown Ford for service. Everyone was very nice and helpful. Service was performed in good time. I was pleased and will bring my truck back More

by Bradhall012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
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Mar 08, 2024 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford for your service needs! We're delighted to hear that your first experience with us was positive, and we appreciate your kind words about our team's friendliness and efficiency. We look forward to serving you and your truck in the future. Safe travels!

Helpful
March 05, 2024

Lacee was very knowledgeable about the different services offered in the service department at Rivertown Ford. More

by dlasmith1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacee and transmission guy
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Mar 08, 2024 -

Rivertown Ford responded

We're pleased to hear that Lacee provided you with knowledgeable assistance regarding the services offered in our service department at Rivertown Ford. We value your feedback and hope to continue providing you with excellent service in the future!

Helpful
March 05, 2024

Tom McCain did a great Job from the time I came into the shop until the time I left More

by Frhodes05@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 08, 2024 -

Rivertown Ford responded

We're thrilled to hear that Tom provided you with excellent service from the moment you arrived until you left. Customer satisfaction is our top priority, and we appreciate your positive feedback. Safe travels, and we look forward to serving you in the future!

Helpful
March 05, 2024

Tom, my service tech, was very helpful and informative. He was very efficient. Great job. More

by Sean Maddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 08, 2024 -

Rivertown Ford responded

It's fantastic to hear that you had a great experience and that Tom provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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