
Rivertown Toyota
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 954 reviews
Disappointed and frustrated that they failed to fix the problem and lied about what was wrong. They told me the tire couldn’t be inflated due to cement or some other filler in the tire. I took my Rav4 to m problem and lied about what was wrong. They told me the tire couldn’t be inflated due to cement or some other filler in the tire. I took my Rav4 to my son-in-law and he looked at it a determined it was a gasket from the tire valve stem core. He replaced the valve stem core and inflated the tire to the proper pressure. I watched him the whole time and seen exactly what he did. I am disappointed in Toyota that they didn’t take the time to investigate the problem but instead say they would have to remove the tire from the rim and get the sealant out which there was none. It took my son-in-law less than 5 minutes to investigate and fix the issue. The service people at Toyota said someone had put some type of fix a flat in the tire and it had no such thing. I am very disappointed in the lack of service I experienced. More
Gene was awesome! Traded in my old car bought a new one the deal ship was willing to work with me. Gene was my salesperson, he did a great job! Traded in my old car bought a new one the deal ship was willing to work with me. Gene was my salesperson, he did a great job! More
I recently purchased a Toyota 4Runner from Dominic at Rivertown Toyota. He was excellent throughout the entire process and was a great customer service representative. Rivertown Toyota. He was excellent throughout the entire process and was a great customer service representative. More
Dealership appears to be over charging for hybrid batteries. Service people were nice and helpful but no control over charged prices, even when I was quoted a lot less than charged. I have 3 Toyota batteries. Service people were nice and helpful but no control over charged prices, even when I was quoted a lot less than charged. I have 3 Toyotas and a Lexus,. They are probably the last Toyotas I will buy. More
I experienced some serious car problems one morning that made my car dangerous to drive. They didn’t hesitate and told me to bring my car on in and they would take a look at it. They did and provided me wit made my car dangerous to drive. They didn’t hesitate and told me to bring my car on in and they would take a look at it. They did and provided me with an assessment and made good on the repairs and the price they quoted me. Veronica was my car coordinator and I really enjoyed working with her. She was friendly on the phone when I called that morning and took good care of me when I arrived. I will ask for next time too! More
Overall an excellent experience after a few issues got worked out. The staff we dealt with today was excellent. Very professional and courteous. Mr Comer went above and beyond to make everything right. worked out. The staff we dealt with today was excellent. Very professional and courteous. Mr Comer went above and beyond to make everything right. Would definitely recommend them and use them again after I wear this truck out like my last one More