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Rivertown Toyota

Columbus, GA

4.3
987 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 987 reviews

March 21, 2025

Very courteous service today. Thank you, Natali. All of my concerns were addressed. Timely service. More

by Elder Ponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali
Mar 22, 2025 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Natali here at Rivertown Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2025

Had my tires rotated and oil change. Service advisor MJ was wonderful and a delight! Truck was serviced and ready very fast. Maybe an hour and 15 minutes. Manager Trey was very polite an More

by usmcslaten9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Thomas , Merissa Slaten
Mar 22, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with MJ and Trey! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2025

the employees at Rivertown are some of the nicest people. Desmon Baker was top notch!!!! More

by marcery1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmon Baker
Mar 18, 2025 -

Rivertown Toyota responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

Very friendly staff and knowledgeable. They kept me informed during the repairs to my vehicle. More

by rlawrence244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Baker
Mar 19, 2025 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We can't wait to see you again, have a great day.

March 14, 2025

Received mixed information from service schedulers. I was tolerating i had to leave my car since work would take over 4 hours. However very happy that my service provider Allen stated it would not take More

by granite-outsole2p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 17, 2025 -

Rivertown Toyota responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Everyone was professional and respectful of our time. They listened to us and were willing to negotiate a deal that met our goals. More

by dr.gmadler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Morin
Mar 14, 2025 -

Rivertown Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

Gilbert is the best. He's the only person that takes care of my car. I'm so thankful for his hard work and dedication. This location does an amazing every single time. I' More

by Amanda0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Vargas, John Hopkins
Mar 13, 2025 -

Rivertown Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2025

The service advisor Desmon Baker awesome. I will like him to see him at my next appointment. More

by claudiawoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Mar 10, 2025 -

Rivertown Toyota responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Waited awhile outside to even be acknowledged. Had an appointment and was told it would be 45 min to an hour for a tire rotation. Total time an hour and a half. Yes they were busy but….. The cof More

by babcie57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never met anyone by name
Mar 09, 2025 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (706) 322-8891.

March 07, 2025

Justine was amazing 👏 she was fast, caring, and a pleasure to do service with. Justin is very knowledgeable and she genuinely cares about making sure you are happy with your service. I highly recomm More

by georgerjohnsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
Mar 09, 2025 -

Rivertown Toyota responded

Hi, we're happy you found Justine to be so supportive during your experience here at Rivertown Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

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