Rivertown Toyota

Good experience but the wait was a lot longer than usual this time. Staff are very pleasant! this time. Staff are very pleasant! More

Very professional and kind and the best service. The lobby has coffee and drink machines and is a very nice environment to wait for your service to get done and everybody is so kind and helpful. The lobby has coffee and drink machines and is a very nice environment to wait for your service to get done and everybody is so kind and helpful. More

Rich helped us today in service and he was very helpful and friendly. Also very knowledgable. We will ask for him next time. and friendly. Also very knowledgable. We will ask for him next time. More

Poor customer service. Service writers do not appear to be properly trained and concerned about addressing customer needs. Service writers do not appear to be properly trained and concerned about addressing customer needs. More

Every time I go to this particular location. I always have excellent customer service The young gentleman who runs the service department is always a pleasure to work with.! I always have excellent customer service The young gentleman who runs the service department is always a pleasure to work with.! More

Worst experience ever, bought a new car there in April 2024, had a small service issue with it, took it to get it fixed and the service department did more damage than good to the car, told them I didn’t 2024, had a small service issue with it, took it to get it fixed and the service department did more damage than good to the car, told them I didn’t want the car anymore after they tainted a brand new car that hadn’t had its first service yet, they told me they could help me get a different car, took a day off of work to get a different car as they promised and they were unable to make it happen even know their service department damaged my car which only had 3, 200 miles on it when they began to try and fix it, the car is at 3,900 miles now, the problems is not resolved still and they are on attempt number 4, the only thing they managed to do was damage my car and get it dirty, I guess you could say as long as you don’t use their service department you might be ok. More

Wonderful service and nice staff. Atmosphere is really good and staff was friendly. Always a good experience to go there Atmosphere is really good and staff was friendly. Always a good experience to go there More

Handled efficiently in a minimum of time including a complicated trade in. Removed add ons as requested. complicated trade in. Removed add ons as requested. More

Professional, caring, knowledgeable, hardworking employees. Service Manager the best. Without equal. Efficient and effective. Great experience. employees. Service Manager the best. Without equal. Efficient and effective. Great experience. More