
Rivertown Toyota
Columbus, GA
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Overall an excellent experience after a few issues got worked out. The staff we dealt with today was excellent. Very professional and courteous. Mr Comer went above and beyond to make everything right. worked out. The staff we dealt with today was excellent. Very professional and courteous. Mr Comer went above and beyond to make everything right. Would definitely recommend them and use them again after I wear this truck out like my last one More
Walked in to get a 15k service done. My service advisor was nice and informed me of what was recommended but did not pressure me into getting additional services done. Weekdays seem less My service advisor was nice and informed me of what was recommended but did not pressure me into getting additional services done. Weekdays seem less busy than the weekends. I was in and out in a little over an hour. No complaints. This is my third time there and was better than the previous experiences. More
Efficient, personable and professional employee. Explained in terms I could understand (73 year old woman). Was told it would be a one hour wait. It was two hours, but that is okay. Explained in terms I could understand (73 year old woman). Was told it would be a one hour wait. It was two hours, but that is okay. More
There needs to be better communication between customers and the advisors. My car was there for a week and I received little to no communication or updates throughout the entire process. I spoke to a differ and the advisors. My car was there for a week and I received little to no communication or updates throughout the entire process. I spoke to a different advisor everytime I called for an update. Please do better with your communication More
I was scheduled for my 10,000 mile service. I was in an out with no issues. Mr. Vargas explained what was serviced, answered any questions I had, and showed me to my car. Happy Client I was in an out with no issues. Mr. Vargas explained what was serviced, answered any questions I had, and showed me to my car. Happy Client More