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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
953 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 953 reviews

December 31, 2024

Bad experience first service on 2025 Camry xse went to get oil change my appointment was 8:00 am at approximately 9:15 am the assistant presented paperwork to sign no oil change had been completed as per More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Representatives
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Jan 08, 2025 -

Rivertown Toyota responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Gil Michelson Service Director Rivertown Toyota gmichelson@rivertowntoyota.com

December 23, 2024

Our scheduled service was co Pelted on time and all of our needs were met. Service department staff was courteous and friendly. Thank you More

by Toyota fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Dec 25, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

I had a great experience at Rivertown Toyota service. Justine was amazing, she moved the process along and had me out in no time. I really enjoyed the experience. More

by georgerjohnsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine, John Hopkins
Report | Print
Dec 24, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

They are fast and quick I was in and out in 30 minutes or less More

by brooksdarryl0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Dec 24, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

Prompt, courtiest, and knowledgeable to my needs. Offered me 24,too. For my car but wasn't near enough to tempt me. More

by s49miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston
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Dec 24, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2024

Merissa was amazing! She is def the employee to have and keep!! Tre was extremely professional and I had an awesome experience More

by JTSMOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa and Tre
Report | Print
Dec 23, 2024 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

Great service at Toyota of Columbus Ga and friendly employees who always help with any comcerns! More

by JessicaLidvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond, John Hopkins
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Dec 22, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Kevin was a great salesman the process was a little long but over all was good More

by countrygoob74
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin green, John Hopkins
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Dec 22, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

Keep the customer informed of the progress and status of your vechicle, which makes the overall experience smooth. More

by pgdexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Fuller
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Dec 20, 2024 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Complementary oil change and tire rotation. Courteous, prompt assistance and nice amenities while waiting. Took two hours from time of arrival More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
Report | Print
Dec 20, 2024 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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