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Rivertown Toyota

Columbus, GA

4.3
1,076 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,076 reviews

April 08, 2025

Everyone was nice , help me a lot salesman was Brandon Johnson help me get the truck I wanted More

by Pat Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
Apr 10, 2025 -

Rivertown Toyota responded

Hello Pat, we're happy you found our staff member Brandon to be so supportive during your experience here at Rivertown Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 07, 2025

The purchase of my vehicle was easy & simple without a lot of hassle. Truly appreciate my sales lady she was great , and I would recommend her & Toyota to anyone looking for a vehicle. More

by Shetoy61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Thomas
Apr 10, 2025 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

Mr. Ralph is the best and helped answer all questions along the way! I was super happy More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ralph, John Hopkins
Apr 08, 2025 -

Rivertown Toyota responded

Hi Jacob, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Elaina is extremely friendly and professional. Elaina listened to my concerns and questions and used a professional approach to help me. I appreciate Elaina very much for the quality of service sh More

by F. Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaina Ward
Apr 07, 2025 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

The service was great and the iil change was done quickly. I made my appointment last week but when I got there it had not been scheduled. Someone dropped the ball. Luckily I was about to have my ser More

by donnadruba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Ward
Apr 05, 2025 -

Rivertown Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Friendly, efficient and professional and good location. Looks out for customers and explains repairs in terms customers can understand. More

by Pcollinspc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Menendez, John Hopkins
Mar 29, 2025 -

Rivertown Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

Bought a Supra mid February, traded my car for it and had it shipped to me in Florida. They still have not done the registration, tags or transfer and now I have a license suspension, extra fees and my new c More

by foxyniko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Hopkins
Apr 05, 2025 -

Rivertown Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Winford Lee General Sales Manager Rivertown Toyota (706) 780-4607 wlee@RivertownToyota.com

March 26, 2025

Awesome , great service, Brittney Thomas Grest sales Lady . Haven't had a bad experience at all . Thanks for all yall do ! More

by rivkah44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRITTANY THOMAS
Mar 29, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with Brittney! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Absolutely horrible. Did nothing to car for five hours. AWFUL SERVICE! No accountability. STAY AWAY! More

by ATURNER1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
Mar 28, 2025 -

Rivertown Toyota responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Gil Michelson Service Director Rivertown Toyota Direct: (706) 780-4668 gmichelson@rivertowntoyota.com

March 22, 2025

Service representative very cordial and made a wrong right even after the supposed time to get it resolved had expired More

by dawgs67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Bieber
Mar 24, 2025 -

Rivertown Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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