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Rivertown Toyota

Columbus, GA

4.2
953 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 953 reviews

April 29, 2025

David the tech at Toyota took good care of my car. He check it out for what I said the problem was and then came and talk with me. He couldn't find anything going on but was going to look further. He More

by jonesclara3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, John Hopkins
May 01, 2025 -

Rivertown Toyota responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (706) 322-8891 when you have a chance. Thank you, and we look forward to hearing from you.

April 29, 2025

I had a good experience. See yall next time. I like it when they do try and sell you lots of stuff. More

by Kegunnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had Desmon Baker, very nice
May 01, 2025 -

Rivertown Toyota responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

April 29, 2025

Need better customer service in reaching out to customers. A text message from an unidentified number is not good when there are so many telemarketers and scammers out there. Customers need to know More

by Evone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaina Ward, John Hopkins
May 01, 2025 -

Rivertown Toyota responded

Thank you for reaching out regarding your recent customer service concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Shelby Holley Rivertown Toyota General Manager sholley@RivertownToyota.com

April 28, 2025

Ms Haas schedule drop off and pick up, also gave me update on vehicle. Thank you More

by tina05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haas
Apr 29, 2025 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

They were nice, professional and service was fast, they also sent me alerts during the process,thank you More

by tscsnqqpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Apr 29, 2025 -

Rivertown Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2025

I'm pleased with my purchase and thanks to everyone that made it a pleasant out of town experience. More

by sfinley8107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Apr 30, 2025 -

Rivertown Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2025

The staff was patient, friendly, and courteous. I want to extend a special thanks to Brittany and Richard for getting me in and be out today. More

by Marcus.mccoy93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Brittany
May 01, 2025 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Professional, courteous, efficient. Provided a Lyft ride home while I waited for service for free. Great service More

by perkins.elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Haas
Apr 28, 2025 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Nice clean facility. Desmon is a sweetheart. Come down on parts prices. Too too high! More

by Scorpiokat11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmon
Apr 28, 2025 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

The initial service rep was average. Did not notify me when job was completed and tried to sell me a service that I had already had done. This was natali Tarin # 149819. Giovanni another More

by Emptypocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni,Joseph, Natali Tarin, John Hopkins
Apr 28, 2025 -

Rivertown Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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