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Rivertown Toyota

Columbus, GA

4.3
1,076 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,076 reviews

March 07, 2025

Everybody was so courteous when I visited for a servicing. They even went out of their way to help me with the issue that I had with the Bluetooth for my stereo. They also kept me informed on my ve More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britt/dealer, John Hopkins
Mar 09, 2025 -

Rivertown Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

Services were done quickly and without delay, only problem last 2 oil change service technicians failed to reset the maintenance required message, a simple procedure that my husband was able to correc More

by kenangharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward
Mar 07, 2025 -

Rivertown Toyota responded

Hello, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

March 05, 2025

Great service and prompt. Will continue to use in the future. Satisfied with staff and dealership. More

by rad31909drh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Mar 09, 2025 -

Rivertown Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

March 04, 2025

Excellent as always. Nice professional and fast. Shelby was a very good p3rson to that dealership More

by pbokina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, John Hopkins
Mar 09, 2025 -

Rivertown Toyota responded

Hi, thanks for your praise and kind comments about Shelby. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Gio did a great job! He’s fantastic. He’s super super super super super duper great! More

by Rmadrigal16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Mar 09, 2025 -

Rivertown Toyota responded

Hi, thanks for your praise and kind comments about Gio. Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2025

I had a great experience while getting my car serviced. The maintenance advisor was very professional and Nikki the sales representative answered a lot my questions about the new Tundra I’m thinking of buy More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Mar 08, 2025 -

Rivertown Toyota responded

Hi Rod, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2025

Dealership that's committed to meeting customers needs and the auto they want. My salesman went over and beyond to get me the vehicle and payment I was confrontable with. More

by goginsr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Mar 08, 2025 -

Rivertown Toyota responded

I see that you had a good experience, however we only earned 3 stars. I would love to hear what was lacking in your experience, so we can improve in the future. Shelby Holley General Manager sholley@rivertowntoyota.com

Mar 08, 2025 -

goginsr1 responded

2 to 3 hour Wait time to do finance paperwork is ridiculous and absolutely ruined my buying experience.

February 28, 2025

Fast service for my 10,000 mi. Less than an hour. Great job rivertown toyota! More

by Ruthiehill5657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Mar 03, 2025 -

Rivertown Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

They were very professional and quick to get back since I live 1hr 30min away. Handled the deal on the phone and came in did test drive and signed paperwork. Financing was Professional and did not pressure f More

by lynn_swinford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
Mar 02, 2025 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Always receive exceptional service…. staff courteous and professional A+ totally trust best care will be given… More

by lucassmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Feb 27, 2025 -

lucassmom responded

Always receive exceptional service…staff courteous and professional A+ totally best care will be given

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