Rivertown Toyota

Very professional and what needs done, and approximately how long it might take to do the work I was called about other things that needed to be done and what the cost would be how long it might take to do the work I was called about other things that needed to be done and what the cost would be More

Loved my experience! Lanton Kyle was professional and made the whole process fast and hassle free! The whole team is great. Lanton Kyle was professional and made the whole process fast and hassle free! The whole team is great. More

The dealership is pleasant. They do help you get to wherever you need to go (within a 15 mile radius) if you need to drop your car off. The only human interaction that I reciev They do help you get to wherever you need to go (within a 15 mile radius) if you need to drop your car off. The only human interaction that I recieved was when I dropped my car off and when I paid for service. Although I was sent a message about what I needed (I declined the other services) no one talked to me about them. There was an amazing service member who use to explain things to me when I arrived but I don't think she's with the company anymore. When I paid for my oil change the young man was pleasant enough but explained nothing to me. He also was not the original service member I met that morning. That may be why. Since my car is no longer under warranty I'm currently looking for another place to take my vehicle. More

Service Advisor Rich Fuller is great to deal with. Thanks Rich for the advice and the Thanks Rich for the advice and the More

Everyone was very helpful. The process was very easy and I was guided to purchase the correct car for my current situation. I was at ease and comfortable the whole time while s The process was very easy and I was guided to purchase the correct car for my current situation. I was at ease and comfortable the whole time while several different people helped me. More

Great customer service at this dealership and very attentive to customer needs and concerns. The staff are very efficient. attentive to customer needs and concerns. The staff are very efficient. More

Very prompt with greeting. Quickly processed the car and was very efficient preforming the required service. Every one very friendly. Quickly processed the car and was very efficient preforming the required service. Every one very friendly. More

Changed my oil, did not reset the maintenance required light nor give me a sticker with mileage for next oil change. light nor give me a sticker with mileage for next oil change. More

Personnel is helpful and friendly. I went in to have a tire checked, but because this morning was a little slow for them they were happy to perform the oil change I also needed today r I went in to have a tire checked, but because this morning was a little slow for them they were happy to perform the oil change I also needed today rather than making me schedule it for a later date. When I picked up the car one person even showed me how to get to information I was no longer seeing on my display. They're great! More

Brett helped me find the service I needed for a pre sale inspection on a used car bought elsewhere. Absolutely no pressure and he was able to get me in that day. Then Natalie also helped get the order writt inspection on a used car bought elsewhere. Absolutely no pressure and he was able to get me in that day. Then Natalie also helped get the order written and kept contact throughout the waiting period. Jeff, the tech who worked on my car, answered my questions and explained his service. The great news was that there were no issues with my vehicle. A great bunch of employees! Natalie has the kindest, reassuring and helpful voice. All of them did. Very reassuring in a world where customer service has been lost. But not here! Thank you for a great experience where I didn't feel taken advantage of at all. I look forward to establishing s great relationship with this service department. More