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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.2
970 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 970 reviews

July 14, 2023

Service- 1:30 appointment left car. Went and watched a movie came back at 4:00 car had not been serviced. Last 3 times visiting service has been sloppy have to double check everything w More

by Corcor27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hopkins
Report | Print
Oct 25, 2023 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the extended wait and the recent poor service experiences you've had. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Chris Blaylock General Manager cblaylock@rivertowntoyota.com

July 11, 2023

Don’t try to force people on buying service contracts. In my case it was added without me knowing. Then I wouldn’t at least get a call back from the guy . I really didn’t like that at all. More

by Nael
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
John Hopkins
Report | Print
Oct 25, 2023 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for any inconvenience you experienced with our service contracts. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Randall Harper General Manager Rharper@RivertownToyota.com

July 11, 2023

Always grea service and very upfront when it comes to servicing my vehicle. Easy to schedule service and great work. More

by icclearly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Applewhite, John Hopkins
Report | Print
Aug 09, 2023 -

Rivertown Toyota responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. Rivertown Toyota looks forward to the pleasure of assisting you again and as always, we appreciate your business.

July 10, 2023

very helpful i love coming her when i callbthem they always find the way to schedule my oil change. More

by bratsassy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Aug 07, 2023 -

Rivertown Toyota responded

Thank you for the kind words and your Five Star review! Rivertown Toyota appreciates your business and looks forward to your next visit.

July 08, 2023

Very friendly employee. Very satisfied with the service. Didn't have to wait long. Love It More

by claudettedaniels1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
Jul 25, 2023 -

Rivertown Toyota responded

We are thrilled that you had a pleasant service visit!

July 08, 2023

They are always very courteous and exceed my expectation. Toyota always have their customers concerns first priority. More

by jmafrenchornharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
Jul 28, 2023 -

Rivertown Toyota responded

We're so glad that we were able to go above and beyond your expectations!

July 07, 2023

Very pleased with the service and the truck that we purchased. I highly recommend coming here! More

by Jamie1299652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thompkins, John Hopkins
Report | Print
Aug 01, 2023 -

Rivertown Toyota responded

We are thrilled that you had a pleasant visit! Congratulations on your new truck!

July 03, 2023

Service is great and reasonably priced. they have a nice waiting area with a very good coffee selection More

by Sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarify
Report | Print
Jul 06, 2023 -

Rivertown Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 02, 2023

I had a great experience today. My needs were met in the timeframe given to me. More

by Medical mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alexander and Chris Blaylock
Report | Print
Jul 04, 2023 -

Rivertown Toyota responded

We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

July 02, 2023

Daniel was great to work with, honest people. I was happy with the deal. Minor hiccups during transaction. Will return More

by tedwards18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 04, 2023 -

Rivertown Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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