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Rivertown Toyota

Columbus, GA

4.3
1,001 Reviews

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,001 reviews

June 19, 2023

I was lied too and the work I requested was not done. Not very happy More

by Ezra Jackson
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Fleetcher
Jun 21, 2023 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jenifer Wing Service Director jwing@RivertownToyota.com

June 16, 2023

For the most part it is good. No matter if you have an appointment always late More

by LindaSowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 21, 2023 -

Rivertown Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Great service. The advisor war very friendly, professional and helpfull. We waited for the repairs to be done, it took less then an hour. More

by asg1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Jun 19, 2023 -

Rivertown Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

Sales personnel don't call back and don't seem to be interested in selling a new car. After buying it last three cars from Rivertown Toyota, we have had to choose an out of town Toyota dealer to buy out More

by waynesummers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hopkins
Jun 13, 2023 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shelby Holley Sales Manager sholley@RivertownToyota.com

June 10, 2023

I don’t have to wait long for my car to be serviced. The service Advisors are nice and friendly too. The customer waiting area is nice and spacious with plenty of options for seating. More

by lisaharbuck65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 16, 2023 -

Rivertown Toyota responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 09, 2023

I received good service on my 2017 Toyota Camry. They also picked up my car and returned it back to me. More

by etude22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 12, 2023 -

Rivertown Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 07, 2023

Fast service. Friendly personnel. In and out within an hour. I have owned only Toyotas since 1980. Wouldn't even think about purchasing another brand. More

by permgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 10, 2023 -

Rivertown Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

I took my Camry in for a 10k maintenance and the experience was friendly and efficient! I’m very satisfied with this dealer and highly recommended them! More

by Brad_424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, John Hopkins
Jun 10, 2023 -

Rivertown Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

Ease of scheduling appt at my convenience. Comfortable waiting area. Pleasant and helpful check in personnel. More

by Bdonnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jun 10, 2023 -

Rivertown Toyota responded

Bdonnis, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Toyota!

June 06, 2023

Had a scheduled appointment at 0800 for routine service of my Tacoma. Indicated I would wait on site. At 1245, I had to inquire about why it was taking so long. I was informed it would be another 45 minut More

by JS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get the names of employees I interacted with. The last one who I interacted with was named Jose I believe
Jun 08, 2023 -

Rivertown Toyota responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jenifer Wing Service Director jwing@RivertownToyota.com

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