
Rivertown Toyota
Columbus, GA
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Took my car for an oil change and an airbag recall. Made an appt for 9am. Called at 12 to check and see how long, and they said it is first come first serve you are still in line and an appt is only to spea an appt for 9am. Called at 12 to check and see how long, and they said it is first come first serve you are still in line and an appt is only to speak with the service writer, and she spoke with me at 9....called again at 4, and said to go ahead and head that way to pick it up, it would be done when I got there. Went to check out. They only did the airbag recall, and supposedly checked my battery. Never did the oil change More
I worked with Sabrina, who was fantastic! She helped me pick the model I liked the best and got me a GREAT deal on a used car with only 5200 miles. pick the model I liked the best and got me a GREAT deal on a used car with only 5200 miles. More
The people at the dealership were very courteous and helpful. They also remained very professional while quickly doing their job. I would recommend this place to anyone. helpful. They also remained very professional while quickly doing their job. I would recommend this place to anyone. More
My appointment was at 7:15 am, I texted to ask the status around 2ish and they texted back said it is still being worked on, I was like wow, my appointment was at 7:15 am. Next thing I know I am getting a te around 2ish and they texted back said it is still being worked on, I was like wow, my appointment was at 7:15 am. Next thing I know I am getting a text saying it is ready. I go and pick it up and drive off and use my windshield fluid and there is none. They said they refilled any fluids . I take it back and tell them there is no wash and that it concerned me that other things weren't done correctly . The gentleman didn't say anything and took my car back to get the fluids . More
Toyota dealership is great the service was good and the staff were friendly and very attentive st no time did i feel unhappy with the service staff were friendly and very attentive st no time did i feel unhappy with the service More
I had a great experience. Here are some words that oertain to it: honest and quick friendly and polite clean and safe smiley and happy efficient and organized free and free oertain to it: honest and quick friendly and polite clean and safe smiley and happy efficient and organized free and free More
Always good customer service. Didn't get the right amount of tire pressure added this time. I guess the tech overlooked My truck having an CSP-C package which calls for higher pressure "45lbs". of tire pressure added this time. I guess the tech overlooked My truck having an CSP-C package which calls for higher pressure "45lbs". More
Very knowledgeable. Very friendly. Quality work. Service advisor answered any question or concerns. Really like the Uber/Lyft service provided to shuttle customers, especially with the c/v. advisor answered any question or concerns. Really like the Uber/Lyft service provided to shuttle customers, especially with the c/v. More
Jerome the salesperson was great - courteous and well prepared to make this an easy transaction. The finance part was unnecessarily inefficient taking longer than expected given all pricing had been pre- prepared to make this an easy transaction. The finance part was unnecessarily inefficient taking longer than expected given all pricing had been pre-determined before I arrived and was a cash deal. Still recommend this dealership and certainly Jerome on the sales side. More