Rivertown Toyota

Very polite and professional. I have been coming here since I purchase my car in 2016. since I purchase my car in 2016. More

The process of purchasing our vehicle from Rivertown Toyota was fine but all other customer service past that point was terrible. We had a mechanical brake issue while my husband and I were road-trippin Toyota was fine but all other customer service past that point was terrible. We had a mechanical brake issue while my husband and I were road-tripping so we called Rivertown for information on our warranty since we were miles away from the actual paper work for it. We went through 30 minutes of useless phone calls before someone finally answered the phone just to tell us to call four other numbers that didn’t work. We waited two hours before someone finally answered just to give us another phone number. Well, long story short, we had already had our car fixed at that time because we needed to get on the road and it nullified our warranty. We lost $1,000 in a caliper repair that was also suppose to have passed the green light when we bought the vehicle 6 months prior. We are feeling extremely cheated right now. Rivertown offers good service only when it suits them and just cuts you down in the end. More

All work is done right the first time, in a quality manner. We always use Rivertown for our Toyota maintenance. manner. We always use Rivertown for our Toyota maintenance. More

My service advisor, Trey is great! Tre is professional, courteous and a pleasure to have as a advisor. courteous and a pleasure to have as a advisor. More

Customer service was okay but a scheduled oil change appointment took 4 hours. That shouldn't be acceptable when competetors can do it for half the price in a fraction of that time. appointment took 4 hours. That shouldn't be acceptable when competetors can do it for half the price in a fraction of that time. More

Fast service! Adrian D. Helped us in a pinch to get back to our road trip, fast! Thank you so much! to our road trip, fast! Thank you so much! More

I recently went in for an oil change. Despite having an appointment I waited a little over three hours for them to complete the oil change. appointment I waited a little over three hours for them to complete the oil change. More

Nice waiting area. Quality service. Wait was long but service was good. Extra service was given when requested. I appreciate the fact that dealership is following CDC guidelines. service was good. Extra service was given when requested. I appreciate the fact that dealership is following CDC guidelines. More

Courtesy the moment I walked in and fast service . Ensured that I had a ride home. Ensured that I had a ride home. More

Absolutely was just another awesome experience I encountered on today…. encountered on today…. More