Back

Rivertown Toyota

Columbus, GA

4.2
961 Reviews

1661 Whittlesly Road

Columbus, GA

31904

Directions

By Type

Showing 961 reviews

January 25, 2021

I dealt with Da’Tajh Thomas for my 50,000 mile service appointment. He was professional but friendly. He picked up on my COVID phobia and handled everything for me outside, didn’t smirk when I signed wit More

by cynthiafrey@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da’Tajh Thomas, John Hopkins
Jan 27, 2021 -

Rivertown Toyota responded

Thank you for your kind words regarding our staff. We’ll make sure to let Tre know he exceeded your expectations. We appreciate your business and look forward to your next visit. Respectfully, Chuck Easters General Manager ceasters@rivertowntoyota.com

January 23, 2021

Basically The dealership gave me 699.00 of the listed price on a used car then added it back on as a docking fee ! So I did not purchase a car from RiverTown. More

by Linda G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hopkins
Jan 25, 2021 -

Rivertown Toyota responded

I apologize that you experienced an issue trying to purchase a vehicle from our dealership. Our online prices are inclusive of our $699 documentation fee. If it’s advertised for $10,699, that includes the fee. The way it’s disclosed is $10,699 - $699 Doc fee + $699 Doc fee, for a total price of $10,699, plus tax, tag, and registration fees. Can you please contact me so I can make this right or at least better explain the pricing process? I cannot find your name in our database, but I would love to hear back from you at cblaylock@rivertowntoyota.com. Chris Blaylock, General Sales Manage

January 22, 2021

Rivertown Toyota is a great place to purchase your new or used vehicle. My family just purchased our 8th vehicle from here and we have the absolute best experience every time we walk into the door, we are gr More

by Ron P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Green, Chris Blaylock, Rodney Weatherholt, John Hopkins
Jan 22, 2021 -

Rivertown Toyota responded

Thank you Ron for your kind words for Kevin, Chris, Rodney, and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

January 17, 2021

Holden Benoit did a great job. We were in and out with our vehicle in about 4 hours. I’ll call Holden Benoit in future. More

by Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Benoit. Rodney Weatherholz, John Hopkins
Jan 18, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Holden! We thank you for your business and look forward to your next visit!

January 14, 2021

This Toyota dealership has always been like going to family the people that work there are awesome I don’t dread taking my Rave to be serviced Because Shawn will take cate of my Rave Thanks More

by Pamela cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn ollis
Jan 15, 2021 -

Rivertown Toyota responded

Thank you, Pamela, for your kind words for Shawn! We thank you for your business and look forward to your next visit!

January 14, 2021

Just purchased a new 2021 Sequoia. Nicole and Holden were very helpful. I have been a customer since 1998 (Jay Toyota) when I bought my first Toyota. They have a great service department. Cullen Wynn More

by bishopda1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Holden Cullen
Jan 15, 2021 -

Rivertown Toyota responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

January 02, 2021

Melissa was great she was very patient and answered all of our questions, we will come back and see her when we are ready to purchase our next behicle. . More

by William.bressler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 04, 2021 -

Rivertown Toyota responded

Thank you for your kind words for Melissa, we appreciate it! We thank you for your inquiry and look forward to your next visit!

January 01, 2021

Sales associate (John) did an outstanding job getting us taken care of. They got us into the desired vehicle with a great deal. Definitely recommend! More

by jrwcareer88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Holley (Finance), John Hopkins
Jan 04, 2021 -

Rivertown Toyota responded

Thank you for your kind words for John! We are thrilled that you had an outstanding car buying experience!

December 22, 2020

My experience with river town Toyota was dreadful. I bought my vehicle in May and today (December) I was finally able to get my vehicle registered. They made the registration process unbelievably diffic More

by DaisyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debra Bryant
Dec 23, 2020 -

Rivertown Toyota responded

Thank you for informing us about your situation. Please know that we are looking into your concerns. If there is anything I can do in the meantime please reach out to me. Chuck Easters, General Manager, ceasters@rivertowntoyota.com

December 21, 2020

Love Rivertown Toyota! Everything from sales to service is awesome. The communication and customer service is great. I would highly recommend this place for anyone. More

by junewt06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cullen Wynn
Jan 04, 2021 -

Rivertown Toyota responded

Thank you for being our customer, we appreciate your kind words!

Jan 04, 2021 -

Rivertown Toyota responded

Thank you for being our customer, we appreciate your kind words!

...
76
...