Rivertown Toyota

The customer service provided by Holden Benoit was excellent. I would recommend him to everyone interested in purchasing a vehicle from Rivertown Toyota in Columbus, Georgia excellent. I would recommend him to everyone interested in purchasing a vehicle from Rivertown Toyota in Columbus, Georgia More

I had a nail in my tire. They were able to fix my tire and provide a tire rotation that was due...even though I had not made an appointment! and provide a tire rotation that was due...even though I had not made an appointment! More

Michelle was direct n professional, yet still very accommodating at the same time. I only ask for her from now on when I have service issues. accommodating at the same time. I only ask for her from now on when I have service issues. More

Well I purchased a 2020 Camry and I had for about 9 months. I went outside to start it and it would not crank. I called my insurance they sent someone out and jumped my battery it cranked right up. months. I went outside to start it and it would not crank. I called my insurance they sent someone out and jumped my battery it cranked right up. I went to O'Reilly they tested my battery and said it was a bad battery. I went straight to Toyota, at the end of the day and asked a young man if he could help me but I guess he forgot about me, so I told Mr Hillis he mentioned, by it being late I may not be able to get anything done but he still went and checked. He got my keys and told me they would check it out, they did and checked more than my battery, so I was very satisfied. Mr Hillis was really nice eventhough it was almost time to close. He walked me to my car and gave me his card to email him if I had any issues. More

Rivertown Toyota’s Bernadette Chvl provided excellent customer service. The maintenance technician, Steve Murry, was very technically proficient. I was impressed, as always, by the caliber of personnel customer service. The maintenance technician, Steve Murry, was very technically proficient. I was impressed, as always, by the caliber of personnel at this dealership. More

Michele was my service provider, as always my Tacoma check up was fast, friendly and professional. She made recommendations that my truck will need in the coming months, which I appreciate. check up was fast, friendly and professional. She made recommendations that my truck will need in the coming months, which I appreciate. More

John Gogel from Rivertown was awesome!l They beat out other dealerships and earned my business. The car was ready upon Arrival. Great company and worker! other dealerships and earned my business. The car was ready upon Arrival. Great company and worker! More

This is the worst experience I have ever seen in my life time. I see new employees every time I got for service. Other then money collection they don’t have any courtesy, quality standard or anything. Compl time. I see new employees every time I got for service. Other then money collection they don’t have any courtesy, quality standard or anything. Completely dissatisfied More

Had appointment. Not all services discussed were performed. Took 4 1/2 hrs. Price for balancing tires was not revealed. No estimate of how long it would take. Wrong sticker was placed on windshield. performed. Took 4 1/2 hrs. Price for balancing tires was not revealed. No estimate of how long it would take. Wrong sticker was placed on windshield. Says I don’t have to go back for over 40,000 miles. More

Rivertown seems to always over schedule or, perhaps, they don’t know how to manage work flow. An appointment means nothing - it will take a day or more for the simplest service - I rescheduled and it made n don’t know how to manage work flow. An appointment means nothing - it will take a day or more for the simplest service - I rescheduled and it made no difference. Perhaps you need more technicians. I’m looking for a company with more concern for customers, I won’t return. More