Rivertown Toyota

Nikki was awesome great customer service. Service department had my Tacoma finished in a timely manner. Even got to meet the New car Sales Manager he was awesome as well department had my Tacoma finished in a timely manner. Even got to meet the New car Sales Manager he was awesome as well More

The work they completed was high grade and I had no problems with the services I received. My car was finished in a good time frame and the employees were polite and professional. problems with the services I received. My car was finished in a good time frame and the employees were polite and professional. More

They did an amazing job! I have an older Lexus and needed a lot of work done They are someone I trust and I will continue using them in the future! Thanks Jenifer Wing! a lot of work done They are someone I trust and I will continue using them in the future! Thanks Jenifer Wing! More

Excellent service. Fast and courteous. Easy to schedule and time in and out was quick. I always use Rivertown Toyota for all my service needs. and time in and out was quick. I always use Rivertown Toyota for all my service needs. More

Very good service representative was very respectful and bought me lunch and took his time and got me what I was looking for and made sure I was satisfied bought me lunch and took his time and got me what I was looking for and made sure I was satisfied More

Service team was kind and helpful. Thankful to finally have air bag recall taken care of. It had been a year since our first notice. have air bag recall taken care of. It had been a year since our first notice. More

Lengthy service time and wrong communication I needed a tire, called and was told it was not in stock. They said it would be in that afternoon. 3 days later the tire arrived and I was told to mak I needed a tire, called and was told it was not in stock. They said it would be in that afternoon. 3 days later the tire arrived and I was told to make an appointment to install the tire. I spoke with a rep and we agreed on a time. Later the email came reminding me of the appointment which had the wrong time.this happened 3 times. Today I went in for my appointment and was told it would be an hour. I thought this was lengthy for take off a tire and replace with another tire. After an hour and a half I checked and was told it would be 30 more minutes. At that point, a rep came to ask me, WHICH tire needed replacing, so obviously work had not begun. I waited at the dealership for 3 hours, being given incorrect updates the whole time. When I left the dealership the front screen on the dashboard was showing only a picture of the car with the pressure of all four tires. I tried to reset to normal screen and could not. I called to ask for a reset help and was transferred to a service tech who hung up on me. Not a happy camper. More

Always great service. Will not take my car anywhere else. Service reps are always courteous. They are helpful and knowledgeable at their jobs. I recommend Rivertown to everyone. Service reps are always courteous. They are helpful and knowledgeable at their jobs. I recommend Rivertown to everyone. More

Excellent service, always treats you like your special! New use any other service for the care of my 2018 Prius. Always recommend to my friends. New use any other service for the care of my 2018 Prius. Always recommend to my friends. More

He was dedicated, always letting me know the status of the service, worried about me not getting to lunch on time. Ken truly made a difference today. Amazing employee. Went above and beyond the line of du the service, worried about me not getting to lunch on time. Ken truly made a difference today. Amazing employee. Went above and beyond the line of duty to show me he cared. More