
Rivertown Toyota
Columbus, GA
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Need better customer service in reaching out to customers. A text message from an unidentified number is not good when there are so many telemarketers and scammers out there. Customers need to know customers. A text message from an unidentified number is not good when there are so many telemarketers and scammers out there. Customers need to know that the message is legit and from a known number. No follow up call or anything was done. More
The staff was patient, friendly, and courteous. I want to extend a special thanks to Brittany and Richard for getting me in and be out today. I want to extend a special thanks to Brittany and Richard for getting me in and be out today. More
The initial service rep was average. Did not notify me when job was completed and tried to sell me a service that I had already had done. This was natali Tarin # 149819. Giovanni another Did not notify me when job was completed and tried to sell me a service that I had already had done. This was natali Tarin # 149819. Giovanni another rep who checked me out was excellent and the tech Joseph was good. Some service tech tried to tell me that check engine codes are never deled but the two other codes i recently had were no longer there. Again Giovanni was excellent More