Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,703 reviews

December 13, 2021

I’ve had nothing but great service….since I’ve started taking my car in to be serviced….Becky….A service rep….dose a great job getting me in and out. More

by LaVell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Dec 15, 2021 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 12, 2021

I brought my car to Buick and they were so professional and efficient and got me in and out so fast More

by KIMBERLY.SEASTRUNK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Dec 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2021

I came in for the recall The staff was pleasant and I came in for the recall The staff was pleasant and helpful and I appreciated the ride back-and-forth instead of sitting in the waiting room for h More

by MARY.COYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Rizza Cadillac Buick GMC responded

Mary, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2021

Service personnel was very friendly and accomadating and helpful made you feel welcoming and comfortable enough to come back to get service More

by G.hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 14, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2021

Very friendly staff. I had to reschedule my appointment on short notice and they were able to accommodate me vehicle later that day! More

by ichio6051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 10, 2021

Becky was great helped us every way.her service was top notch and delivered on tim and accidentally. More

by MLEONARD52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one else
Dec 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 10, 2021

2 trips to fix my problem with wipers. Had to order a new wiper motor. Waited over 2 hours each time. Expected the motor to take much less time. But problem resolved. More

by jalaurinsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Rizza Cadillac Buick GMC responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Dec 13, 2021 -

jalaurinsr responded

Just don’t like sitting in the service waiting area for over 2 hours. Seemed exceptionally long for the work done. All is ok and forgiven.

December 09, 2021

Danelle in the service department is fantastic and very knowledgeable on the Cadalic products. Danille really took care of our CT5 when it came in for service. She also took care of the last 4 Cadillacs th More

by jjmiller6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 09, 2021

Excellent service department starting with front desk rep.Rebecca. job done in timely efficient matter very professional team.. More

by Ironabe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Rebecca was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 09, 2021

I was treated very well when I brought my lacrosse in for service and received a call when my car was ready. More

by wwatland
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
111
...