Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,698 reviews

December 10, 2021

Becky was great helped us every way.her service was top notch and delivered on tim and accidentally. More

by MLEONARD52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one else
Dec 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 10, 2021

2 trips to fix my problem with wipers. Had to order a new wiper motor. Waited over 2 hours each time. Expected the motor to take much less time. But problem resolved. More

by jalaurinsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Rizza Cadillac Buick GMC responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Dec 13, 2021 -

jalaurinsr responded

Just don’t like sitting in the service waiting area for over 2 hours. Seemed exceptionally long for the work done. All is ok and forgiven.

December 09, 2021

Danelle in the service department is fantastic and very knowledgeable on the Cadalic products. Danille really took care of our CT5 when it came in for service. She also took care of the last 4 Cadillacs th More

by jjmiller6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 09, 2021

Excellent service department starting with front desk rep.Rebecca. job done in timely efficient matter very professional team.. More

by Ironabe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Rebecca was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 09, 2021

I was treated very well when I brought my lacrosse in for service and received a call when my car was ready. More

by wwatland
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

I've been coming here for over 5 years now and they have been nothing but great to me. I appreciate all of the great customer service at Rizza. More

by QUENTONRAGGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Stepney, Danielle O'Connor, Candace Kostial
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Quenton, thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

I greatly appreciate the detailed explanation of the work involved and their constant updates. In addition the valet service was much appreciated. More

by Tomwa9aeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos, Tom! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 08, 2021

I have now purchased 3 cases from them in less than a 2 years...they are very friendly and Mr. DARGAN took very good care of me all 3 times More

by MSYVETTE2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2021

Ms. Becky D'Andrea one of the best Service Consultant i have had in a long time! She works with the customer on the issues that he or she has or complaints. Thank you Shirley Fletcher More

by SHIRLEY.FLETCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2021

They took our Acadia right away kept us undated and told us how long it would be and it was ready in that time .And the guy behind the counter went above and beyond he was very nice too . More

by DEBORAHSOPCZYNSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
111
...