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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

May 26, 2021

I love the attention I receive from the moment I enter the dealership’s service area. Danielle O’Connor and Becky D’Andrea are the BEST! More

by soto.333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O’Connor, Jim Allegretti, Anthony Rizza
May 27, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 26, 2021

The experience with our New car purchase was AMAZING! Mark Heffner and Mike Lorenzo were knowledgeable and helpful. We will recommend Rizza for sure! Thanks! More

by RDMALDANER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Heffner - 5 stars, Mike Lorenzo
May 27, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

This dealership was a great help in securing a loaner car for me to use during the repair. I will return in the future for any other issues. More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Rizza Cadillac Buick GMC responded

Larry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Clean efficient helpful organized great service all around with friendly staff (John in service) that remember you every time you come in even if it’s only twice a year! More

by EMCCORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Great customer service was provided and service time given was less than quoted. Also, I left my coupon at hone but was still granted coupon price More

by C_HARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Candace Kostial
May 26, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 23, 2021

The service department was very responsive to my inquiries,especially when it was taking too long to fix my car timely. My John Howard was very helpful More

by jtarmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2021

Jim was great, almost as good as BIG John!! My loaner car was ready to go, and my acadia was fixed on budget an on time! More

by MDEIMLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 21, 2021

I had a great experience with my service visit for my 2003 hummer Becky was friendly and took care of my visit to Rizza will definitely be coming back for service to my truck. More

by Biggsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 21, 2021

Service dept was good to work with. My car need more work than it was worth. They loaned me a car while they did a thurrow evaluation. I took there advice and auctioned car away.nothing but good to report ab More

by Sekulichcar
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Rizza Cadillac Buick GMC responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 21, 2021

Great visit, service staff was very attentive to my needs and kept me informed every step of the way. Great job Rizza service department and staff. More

by COTLEDGE676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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