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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

April 23, 2021

Customer relations are cery good . The staff is very friendly and focused on what is it that they are doing. It will ve a good idea to have coffee and water. Receptionists are very good and professiona More

by jtarmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Apr 27, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 22, 2021

Everything was great customer service wait to service excellence Thank it was wonderful Becky was real pleasant and helpful and I appreciate her Service thank you very much More

by Sf3288#$sf4966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2021

Danielle is the first that I see when I bring my card into the service Dept. She is always pleasant friendly and professional. The Cadillac staff take good care of me and my car. That’s why I have been a More

by JERNIGANMARILYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 23, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 20, 2021

It was a PLEASURE to do business with Rizza. They treat their customers well. The Service Center was fast and I didn't mind the wait, because they made me feel comfortable. A give Danielle O'Connor 5 Sta More

by Debbie F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rizza, Candace Kostial
Apr 22, 2021 -

Rizza Cadillac Buick GMC responded

Debbie, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 19, 2021

Rizza Cadillac’s service department gives you the most for your time and money. Danielle O’Connor & Becky D’Andrea are back at the service desk, so the attention you get is the best. Found a discount for More

by silverscreen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O’Connor
Apr 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 19, 2021

This is my 4th buick from this dealership. I will continue to buy my future cars at Rizza. Everytime has been quick, easy, no headaches and very efficient. John Howard is the best and has never led m More

by KAK2402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Apr 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 18, 2021

Great Customer service. They got me in and out in record time. I was very comfortable in the waiting area and I was able to charge my phone. More

by SPOINDEXTER1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 18, 2021

I cant remember the name of the lady and gentleman I worked with, but they both were very friendly and accommodating. I had a great experience. More

by artwill24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Apr 20, 2021 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 17, 2021

I wouldn't trust the maintenance of our car to anyone else. My husband and I have brought both our Buicks into Rizza for routine maintenance for over ten years. John Howard is the best. Everyone from More

by GEOJANZACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything John does for Rizza Cadillac Buick GMC and our customers. Hope to see you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Apr 20, 2021 -

GEOJANZACK responded

Thank you for responding to my answers. I tend to think these surveys aren't really being reviewed, that it's just some computer generated thing to be deleted. So nice to know you really care! Another reason for me to stay with the dependable people I know as Rizza Buick GMC Cadillac.

April 17, 2021

Danielle is the best. I always feel special when I come to have my vehicle serviced. Excellent service! Love coming to Rizza Cadillac. I used to go to Hawk, but I love Rizza. More

by DEBWHEAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 20, 2021 -

Rizza Cadillac Buick GMC responded

Hi Deb, and thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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