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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

October 16, 2020

Great customer service from the moment we arrived to now!! Didn’t know anything about this dealership before arriving and was pleased with the sales team we encountered. They provided impeccable service More

by Rovingreporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2020

Danielle has always been awesome to work with. Very professional and completes follow up always. Your service department has always provided great customer service Number one !! More

by COVECONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 20, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! We're glad to have Danielle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2020

Wonderful service department experience. Quick & professional. Waiting area was clean and comfortable. Please advise employees to wear masks and wear them properly for everyone's safety. More

by eckmayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2020

John was friendly and professional. My issue was fixed in a timely manner. Getting a loaner vehicle was no problem. I would recommend Rizza Cadillac Buick More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 14, 2020

They offered me a free oil change and stood behind there word & did great job. I would recommend the dealership to my friends & relatives great job More

by Dukester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer, Steve Barakat, Danielle O'Connor
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 13, 2020

Rep was very friendly, quick, even washed my car!! Awesome service!!! Will definitely come back. It was my quickest visit there in all times that I went there. More

by ericandrosagruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Oct 15, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 12, 2020

Clean and comfortable. Very welcomingBrandon was easy Clean and comfortable. Very welcoming Brandon was easy and fun to see or with. 5 stars. A little snack bar would be a nice feature More

by MUDSLD56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jalal 5 stars , John O'Connell
Oct 14, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 12, 2020

service was completed timely and in an expert manner. Staff were helpful friendly and courteous. Comments above accurately and sufficiently describe my experience and I have noting further to add. More

by heath.david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Oct 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 12, 2020

Terrible experience form this dealership. They only card about how they could stick me up for my 2010 CTS cadillac that had only 47,000 Miles on it. he mad eit seem like the car was worth only $1200 dollars More

by CarShopper2021
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Rizza
Oct 14, 2020 -

Rizza Cadillac Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 10, 2020

Great customer service skills from start to finish great follow up time didn’t take long to get my car serviced and ready I’m very glad I made the choice to have my car serviced here. More

by Brianjabar99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail
Oct 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! J.C Rocha- Business Development Manager- jrocha@rizza.com

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