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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

August 31, 2020

As I said in the another review the website had some misleading pricing information. I have check the site after my purchase and I see changes has been made. More

by MEVANS14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Sep 01, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 29, 2020

Great service. All personnel were helpful and friendly. They explained the problem and took good care of the car. The waiting area was clean. The cashier was friendly. More

by jblummer50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Sep 01, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 29, 2020

I am very pleased with our salesman Mike Bakr and our service manager Danielle. She is great with any issues that come up and we trust her and her opinion very much More

by Phagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Sep 01, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 28, 2020

I had trouble with my hatch. It would not open. I drove into your service department and they gave me a rental car. The latch spring was broken. Got new part and was fixed in 2 days. No charge. Get servic More

by AJLAPKA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 28, 2020

everything was great. Did not wait too long for the completion of my service. All staff were professional and polite. Would recommend to friends. Great More

by RUTHIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail asikin
Sep 01, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 28, 2020

Very efficient Pleasant atmosphere and great customer service Timely service department Car Wash league needs Improvement well schedule my next appointment great job Thank you More

by RUBY60RED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Sep 01, 2020 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 27, 2020

The service people were friendly and efficient. The work on the car was completed quickly. I I I I I I I I I I More

by DICKFITZSIMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 27, 2020

I went into Rizza just look at a new truck, I was helped by in my opinion one of the most helpful and awesome salesman I've ever had the experience of dealing with. Patrick is very helpful and will work wit More

by fortin.josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick DeFrancesco
Aug 31, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Patrick and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 26, 2020

Reception and service team were friendly, respectful, knowledgeable, and accommodating. The mechanics did a great job in a timely fashion. It was all a breeze. More

by DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 26, 2020

Danielle is the best!!! She always takes care of me. Love the rewards points! Thanks for keeping my H3 running! Keep up The good work! More

by QUESMOM519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Aug 26, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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