Rizza Cadillac Buick GMC
Tinley Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The customer service at this dealership is top-notch. Everyone was very welcoming, honest, and truly went above and beyond to make sure I got exactly what I wanted Everyone was very welcoming, honest, and truly went above and beyond to make sure I got exactly what I wanted More
My experience with Tony has been wonderful. Was very patient with me and answered all of my questions. Would definitely recommend. 9/10 Was very patient with me and answered all of my questions. Would definitely recommend. 9/10 More
Great experience! Friendly staff, smooth process, and excellent customer service. They made everything easy from start to finish. Highly recommend! Friendly staff, smooth process, and excellent customer service. They made everything easy from start to finish. Highly recommend! More
I had an outstanding experience purchasing my Cadillac, and it was all thanks to my salesman. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely interested in h and it was all thanks to my salesman. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He answered all of my questions honestly, explained every feature clearly, and made the entire buying process smooth and stress-free. There was never any pressure, and he took the time to make sure I was completely comfortable with my decision. Excellent customer service is hard to find these days, but he went above and beyond. If you’re looking for a Cadillac, I highly recommend asking for him. He made the experience enjoyable, and I couldn’t be happier with both my new vehicle and the service I received. Five stars!⭐️⭐️⭐️⭐️⭐️ go see Tony for your next vehicle. You won’t be sorry. More
Larry Papp and Jim Allegretti helped me purchase my new vehicle and the experience was wonderful from start to finish. vehicle and the experience was wonderful from start to finish. More
Buyer Beware: All the reviews on this place scamming customers – these are legitimate I would strongly encourage anyone considering this dealership to think twice before signing anything. During m customers – these are legitimate I would strongly encourage anyone considering this dealership to think twice before signing anything. During my purchase, the salesperson explicitly outlined me that sales tax was included in the out-the-door price. When I later reviewed the paperwork and tried to understand the numbers, I discovered that the finance department had entered $0 for taxes while rolling the actual tax cost into the purchase agreement as I live out of state. When I called seeking clarification, I was bounced between departments for days. Dozens of calls, no one able to provide a clear explanation or willing to help. The salesperson told me, “I don’t do the final numbers; talk to finance” The finance manager told me, “You’ll have to talk to the salesperson, I don’t write the deals” Back and forth, over and over again. No one would take ownership. No one could provide a clear explanation. What was even more frustrating was the complete lack of accountability. There was no acknowledgment that their team had provided conflicting information, and no effort whatsoever to make the situation right. The message I ultimately received was essentially: “Yes, we slipped this past you, we can’t explain it, and you should have caught it yourself when you signed.” A reputable dealership earns trust through transparency and accountability. My experience was the exact opposite. If you’re considering buying a vehicle here, I would scrutinize every number, question every explanation, and don’t assume anything you’ve been told is accurate until it’s in writing and independently verified. I tend to be a pretty trusting person, yet I now regret doing business with this dealership and would never recommend them to anyone looking for an honest car-buying experience. More
Mark Hoover with Buick made this one of the easiest purchases I’ve made! He’s such a delight, knowledgeable and honest person to work with! purchases I’ve made! He’s such a delight, knowledgeable and honest person to work with! More
Our salesperson Larry Papp, was very pleasant towork with. Would Highly recommend Rizza Cadallic/Buick. with. Would Highly recommend Rizza Cadallic/Buick. More
Just wanted to let you know, Tony followed up with me and went through my entire vehicle and help me with a couple questions if you’re looking for a car ask for Tony went through my entire vehicle and help me with a couple questions if you’re looking for a car ask for Tony More
My experience with Rizza Cadillac started off great, which makes this situation even more disappointing. I was promised top-tier service when purchasing my brand-new 2026 Cadillac Lyriq. I was specifica which makes this situation even more disappointing. I was promised top-tier service when purchasing my brand-new 2026 Cadillac Lyriq. I was specifically told that I would never need to drive my car in for service—that they would pick it up and provide a loaner vehicle whenever service was needed. Fast forward just two months later, my brand-new vehicle already needs service, and I’m now being told there are no loaner cars available. This directly contradicts what was promised at the time of sale and feels like a classic case of great sales talk followed by poor follow-through. On top of that, I was never fully informed or properly educated about the vehicle itself. For a car at this price point and a brand-new model, I expected a thorough explanation and a premium ownership experience. Instead, I feel misled and unsupported. Buying a luxury vehicle should come with luxury service—and unfortunately, Rizza Cadillac has not delivered on what they promised. More


