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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

August 08, 2020

The service advisor that assisted me was fantastic. Danielle was very timely, courteous, and accurate. I had an overall great service experience at Rizza, being my first time I look forward to always c More

by Moho2020
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Aug 11, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, Danielle is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2020

Rizza dropped my $100,000.00 Cadillac Escalade off their lift. This place sucks, They ruined my beautiful truck. I wish I never Purchased this vehicle from them, should’ve went to a different dealer. More

by apos8404
Recommend Dealer
No
Employees Worked With
Dan Choi
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Aug 21, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! J.C Rocha- Business Development Manager- jrocha@rizza.com

August 07, 2020

Dan Choi and the rest of the staff were awesome in the process of buying my new car. Dan came in on his day off to help with delivery of my car. More

by RWNLLN719
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo
Aug 11, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 06, 2020

CT 5-John D O'Connell John was very knowledgeable on every part of the new CT 5 Cadillac. He took the time to show my wife and myself everything on this car. A complete ge More

by jjmiller6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Danielle O'Connor
Aug 10, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for your great review, JJ! We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 06, 2020

My son waited over 2 1/2 hrs for an oil changeNot happy My son waited over 2 1/2 hrs for an oil change Not happy and when they washed car it left spots everywhere Not happy More

by MICHELLE.HOH
Recommend Dealer
No
Employees Worked With
Steve Barakat
Aug 06, 2020 -

Rizza Cadillac Buick GMC responded

Michelle, thank you for sharing your experience with us. We work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. J.C Rocha- Business Development Manager- jrocha@rizza.com

August 05, 2020

I was taken care of swiftly and thoroughly and given suggestions for service but never pushed. A phone call was received at the approximate time quoted for pick up. More

by steve@repcoassociates.com
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Aug 07, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 04, 2020

Issues setting up appointment with Cadillac svc. After long waits, a lady would transfer me and another lady would answer and hang up. Happened 4x. Call #5 -I told operator it’ll be my last attempt with More

by akasc
Recommend Dealer
Yes
Employees Worked With
Gale, Steve Barakat
Aug 06, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 04, 2020

Although I didn't purchase my car their everyone was very kind it was really welcoming when I came to get my car service thanks More

by derickclay
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Aug 06, 2020 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 02, 2020

Outstanding service and staff. I love them and will never leave. I will recommend this dealership to anyone looking for a new car, used car or just service. Honest about recommendations about service More

by jawillis_10
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Aug 04, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2020

routine work Employees were helpful and courteous from the first phone call to set up appointment to completion of work The facility was clean and neat and conven More

by MAUREENKEATING1578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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