Rizza Cadillac Buick GMC

Oil change and rotate tires Everything was good. Took a little longer than I thought it would. Danielle always takes good care of me. Always a good experience. Ok now. Everything was good. Took a little longer than I thought it would. Danielle always takes good care of me. Always a good experience. Ok now. More

Steve did an amazing job servicing my car and did great job updating me on the progress. He did extend services for my vehicle in a professional gentle manner. Not only was my car serviced it was also in job updating me on the progress. He did extend services for my vehicle in a professional gentle manner. Not only was my car serviced it was also inspected and was washed after the service Would recommend definitely recommend to any buick/Cadillac /GMC car owner. More

excellent when ever I bring my car in for service everything is completely done. John review the things that was done before I pay my bill. Car is washed and when ever I bring my car in for service everything is completely done. John review the things that was done before I pay my bill. Car is washed and clean went it is returned to me. Thank you. More

It was my first time using your service department. Everything was a very good experience. Car was serviced professionally and in good time. Service consultant, Steve Barakat was professional and ans Everything was a very good experience. Car was serviced professionally and in good time. Service consultant, Steve Barakat was professional and answered all my questions. More

I scheduled an appointment for routine service on my escalade around 5k miles at Rizza. My wife later brought the vehicle back home and everything appeared fine at first glace. They told my wife it was escalade around 5k miles at Rizza. My wife later brought the vehicle back home and everything appeared fine at first glace. They told my wife it was washed, but the rear tailgate was filthy. Two days later, I drove the vehicle and discovered that the mechanic did not keep the tire pressures at the psi my wife had requested. After attempting to add more air, I realized that the mechanic had rotated the tires. However, the mechanic did not use the tool to relearn the tpms sensors. I called the dealership and asked to speak with the service writer john...went to voice mail...then called back and asked to speak to the service manager, steve...went to voice mail...i called back again and told the woman i would be there within 15 minutes....i informed their service dept, which was at ghost town at 415pm on a tuesday that i wanted the tmps sensors relearned. She could not find a mechanic and ended up using the tool herself. I explained that I would not be back again...the poor wash, wrong tire pressures and forgetting to reprogram the tpms sensors after the rotation...the woman attempted nothing to try to correct the issues other than to say, I understand....what exactley does Rizza understand? That there is a line of other customers waiting to be screwed over that won't notice the service dept/mechanics blunders? I will never be back. No stars. However, they did manage to change the oil. More

This dealership took care me very well I will recommend anyone to go to that dealership I give that dealership a Excellent job 👍🏼👍🏼👍🏼 up. 🙂 five Star anyone to go to that dealership I give that dealership a Excellent job 👍🏼👍🏼👍🏼 up. 🙂 five Star More

I like the quickness Joe Gee handled my paperwork. He also took time to make sure I loved the vehicle, no hassle. Excellent work ethic. also took time to make sure I loved the vehicle, no hassle. Excellent work ethic. More

I came for a recall service but I enjoy and love the professionalism of Steve Barakat and the dealer of calling and making sure about my appointment. professionalism of Steve Barakat and the dealer of calling and making sure about my appointment. More

Great deal! I purchased my first Cadillac from Napleton, but I purchased a brand new 2020 Cadillac from Rizza. My salesman was Tory and he took good care of my hu I purchased my first Cadillac from Napleton, but I purchased a brand new 2020 Cadillac from Rizza. My salesman was Tory and he took good care of my husband and I. Jay was the manger and he stepped in and helped us get a great deal. More

Dealer was very accommodating and very knowledgeable about the products they sell. They had plenty of vehicles to choose from with all the options we were looking for. Would highly recommend our salesma about the products they sell. They had plenty of vehicles to choose from with all the options we were looking for. Would highly recommend our salesman John O’Connell. It was a very pleasant experience More