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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

June 15, 2019

Oil change Over all service good but I was disappointed when I made the appointment I was told that there was a $15 rebate/coupon. When I checked out there was n More

by jen jensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I was there for an oil change no idea who did it!
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2019

Nick was great! Nick Beauchamp was fantastic! Would recommend him for all your car buying needs! Send your friends and family and be sure to ask for Nick. More

by Skessler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

It’s great to know that Nick provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2019

Nick B eauchamp was awesome! He helped me get the car I really wanted, thank you Nick. I will defiantly tell my friends and family to come in More

by Jim 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2019

Excellent Customer Service The employees, especially Danielle, are friendly and well informed. I don’t regret having to bring my car in for service because I know the turn-aro More

by Judy Morano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the name of the woman that helped me in service was Danielle She was fabulous.
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 14, 2019

Danielle was awesome! Danielle helped me coordinate my appointment with rides to and from and was able to work around my schedule to get the repairs done. She was very tho More

by Ljinhomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Danielle assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 14, 2019

Car purchases Service was absolutely great and everyone that worked on my purchase was extremely great and their advise was right on. Great experience would recomme More

by jberriosinil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, Mike Lorenzo
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 13, 2019

Excellent Service EVERY time with Danielle! Any time I’ve had any questions or concerns about my Escalade ESV, I’ve called Danielle in the Service department and received prompt friendly schedul More

by Wydajewski, Brian & Anna Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor, Service Manager
Jun 13, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 12, 2019

Excellent I worked with Danielle in the service dept when I came in for my oil change and to be honest Danielle customer service and friendliness is the reason More

by CHANEL0101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 12, 2019 -

Rizza Cadillac Buick GMC responded

Chanel, we are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 12, 2019

Overall happy with the service John Howard is the best in the service department. He makes sure to explain the issues with your car and how to resolve them. Thanks More

by Debbie@825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Howard
Jun 12, 2019 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 12, 2019

service was great but the price tooo damm high!!! REPLACE A over charge me 499.00 to replace a turn signal come on now! THE REAR RIGHT LIGHT WASN'T WORKING . YOU CAN'T SELL A CAR WITH TURN SIGNAL AND STOP LIGHT More

by ESSEXBOSANJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Jun 12, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. Here at Rizza Cadillac Buick GMC, we pride ourselves on customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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