Rizza Cadillac Buick GMC

Dealership goes above and beyond for customer satisfaction My sales rep Jerry Davis did a great job of showing extraordinary patience with my many questions and looking and test driving vehicle after vehicle. My sales rep Jerry Davis did a great job of showing extraordinary patience with my many questions and looking and test driving vehicle after vehicle. I came back the next day and purchased a vehicle but had a very short time frame due to previous commitments. Purchase was competed but there were loose ends that they agreed to complete on Monday. When I came in on Monday I realized there were some misunderstandings in our agreement but since we signed the the contract and monies had changed hands, there was little I could do other than express my disappointment. The finance manager Joe knew I was not happy. He listened to my story and took it to the General Manager. To make a long story short, and much to my surprise, Joe came back in the office letting me know what they were going to do to make things right with me. I was shocked because legally I owned the car, there was nothing they legally needed to do.but they realized I was not a satisfied customer and were not going to let me leave the dealership that way. Other than the misunderstanding, it was a flawless transaction and the fact that they made a great faith effort to assure my satisfaction says everything I need to say about this dealership. I will return. Thank you to Jerry, Joe and Danny not just for providing a great price for the vehicle but for going the extra mile to make sure this was a great experience for me. Highly recommended (Ask for Jerry) Mike Dillon More

Always a great experience Tony Rizza and his dealership personnel always treat me well. I have bought all my cars from Tony’s dealership for over 30 years. I recommend going if Tony Rizza and his dealership personnel always treat me well. I have bought all my cars from Tony’s dealership for over 30 years. I recommend going if you are looking for a car. More

customer review Customer friendly service,no hassle plenty of time to respond expert sales man great location. Great selection great service dept friendly staff good Customer friendly service,no hassle plenty of time to respond expert sales man great location. Great selection great service dept friendly staff good sales staff More

Always surprised It blows my mind that everytime I have my vehicle serviced at rizza they go far above my expectations. And I'm very demanding but in return I'm the mo It blows my mind that everytime I have my vehicle serviced at rizza they go far above my expectations. And I'm very demanding but in return I'm the most unselfish giving person around. I can't keep up with rizza and the service team, if this was a contest of pleasing you guys win. Way too go team and keep the reins in the captains hand, John Howard.. More

Don't like theives Salesmen was good! Needed more nolge on warranties Someone took my laser measuring tape off my dash . Came back today and looked again and still coul Salesmen was good! Needed more nolge on warranties Someone took my laser measuring tape off my dash . Came back today and looked again and still couldn't find it. So not very happy More

Personal Attention & Absolute Professionalism We had the pleasure of picking up a new Escalade last night and it was the easiest, smoothest transaction we've ever experienced with any dealership. We had the pleasure of picking up a new Escalade last night and it was the easiest, smoothest transaction we've ever experienced with any dealership. We made a decision to get a new car that morning and worked the details with Jay Bakr & John O'Connell over the phone. We went in to sign papers and go through the car's features. 90min and we were out the door. Unheard of! They didn't cut any corners. Our car was cleaned, prepped, and delivered with a full tank of gas. We felt great driving away that we got an amazing deal and were treated exceptionally well. Thank you Rizza Cadillac! More

Best car buying experience From beginning to end our trade in and new lease on the Enclave went smoothly. No hassles. No games. Just good business and friendly service. From beginning to end our trade in and new lease on the Enclave went smoothly. No hassles. No games. Just good business and friendly service. More

Bought a Red GMC Truck! Chris helped us by a GMC Sierra 1500. He was straightforward, no bull, polite, not pushy (important to me) and answered all our questions. I had done Chris helped us by a GMC Sierra 1500. He was straightforward, no bull, polite, not pushy (important to me) and answered all our questions. I had done my research and believe we got a fair deal. He even let our dog have a test ride. More

Oil change Rebecca in service is the best and sales people great every call is solved by the people throughout Rizza fast U have bought several vehicles by there Rebecca in service is the best and sales people great every call is solved by the people throughout Rizza fast U have bought several vehicles by there and will continue to go there only More

Rizza Cadillac service is the best! Rizza Cadillac service department treats me like a best friend. Been going there for years and Danielle O’Connor & Becky D’Andrea know me by name. Dan Rizza Cadillac service department treats me like a best friend. Been going there for years and Danielle O’Connor & Becky D’Andrea know me by name. Danielle & Becky are always looking out for what’s best for me and my ATS. They always get me in as soon as possible, and have a service loaner car siting for me too. They recommend just what I need to keep my Cadillac running great. Have never had a problem with my car in over four years. I trust them because they are more like friends. They are always saving me money by finding me discounts and special offers when I come in for service. They know cars, are always glad to see me, are so friendly, and always glad to see me. I have every confidence in Danielle & Becky because they have earned it. What a great place to bring your car for service. Will buy my next Cadillac at Rizza because of Danielle & Becky. More