Rizza Cadillac Buick GMC

Amazing! I contemplated not going with Rizza because I didn’t care for the first car salesman I dealt with but thanks you their UNBELIEVABLE deal it brought m I contemplated not going with Rizza because I didn’t care for the first car salesman I dealt with but thanks you their UNBELIEVABLE deal it brought me back and thank you to the wonderful Amanda (she’s seriously great!) I told her I’d prefer to deal with someone else and she gave me the BEST guy there. Mark Hoover truly made it the best car buying experience I have ever had. This was the third car I’ve purchased and I can honestly say I have never had such a great experience. Mark is kind, knows what he’s talking about, and went out of his way to make my experience outstanding. There are not enough nice things to say about this guy, that I hardly know, but after a couple short hours grew to appreiciate so much. Please do yourself the favor and make an appointment with him, I can guarantee you that you will not regret it. Also shout out to Mike for working those bank deals! Definitely consider them for your next car purchase. More

Becky does a great job Becky in service takes care of my wife and I all the time and keeps us coming back. She makes service for us very pleasant. Thank you Becky Becky in service takes care of my wife and I all the time and keeps us coming back. She makes service for us very pleasant. Thank you Becky More

Sales games Worst sales experience ever once I got their price went up 1500 one trade incentive basically just wasn't available anymore that was 2000 within 3 hou Worst sales experience ever once I got their price went up 1500 one trade incentive basically just wasn't available anymore that was 2000 within 3 hours of when I called. I drove 3 hours they promised they told the truck till I got there three-quarters of the way down they said somebody might be buying it. Rotten place don't waste your time More

Poor Customer Service Cadillac service closed 15 minutes earlier than scheduled time. Had to go to Buick service to wait 15 minutes for my invoice. Once I made payment, I w Cadillac service closed 15 minutes earlier than scheduled time. Had to go to Buick service to wait 15 minutes for my invoice. Once I made payment, I was given my keys and told to walk around the yard to find my car. If I couldn’t find it, hit the panic button to locate the car! No porter, don’t know where it is, good luck. Very disappointed in the service visit. More

Oil change and brakes This was an excellent experience. Very professional and well taken care of in a timely fashion. I trusted the mechanic with the work he did. I also li This was an excellent experience. Very professional and well taken care of in a timely fashion. I trusted the mechanic with the work he did. I also listened to the service writer about the issues with my vehicle. More

Service staff Becky was very professional and helpful. The whole process was very efficient. I was given a beautiful Cadillac Xt5 as a loaner which was nice too. Becky was very professional and helpful. The whole process was very efficient. I was given a beautiful Cadillac Xt5 as a loaner which was nice too. More

Great sales man Leased a 2018 GMC Terrain and he has a great sales person with great customer service, will definitely recommend to all my CPS co-workers to come buy Leased a 2018 GMC Terrain and he has a great sales person with great customer service, will definitely recommend to all my CPS co-workers to come buy or lease a car from GMC Rizza. More

Best Experience Ever! It was our first time buying from Rizza Cadillac and Mark Hoover gave us a great experience! From pulling our future car inside for us to look at, to It was our first time buying from Rizza Cadillac and Mark Hoover gave us a great experience! From pulling our future car inside for us to look at, to taking the time after we purchased to show us all of the bells and whistles and setting up my phone on blue tooth! We will definitely be back for future cars and will be referring Mark and Rizza to friends and family! Joe Uccardi was our Finance mgr and was wonderful as well! We will also be referring him! More

Friendly My experience was decent. Fixed the car under warranty with a loaner. I didn't have a problem. 10 days to do the work although it was Thanksgiving My experience was decent. Fixed the car under warranty with a loaner. I didn't have a problem. 10 days to do the work although it was Thanksgiving week, but overall satisfied. More

Determination I came in with a real scary problem. My car was shaking from side to side. They took it for a ride and felt it too. It took time. My car was there I came in with a real scary problem. My car was shaking from side to side. They took it for a ride and felt it too. It took time. My car was there for 2 hours. It was a loose bolt on the rear drivers side tire. To me it was a major problem and they solved it. More