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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

February 12, 2023

Painless experience, timely, everything explained well, satisfied service good service John pleasant to work with More

by rlmerrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2023

I have to say my husband and I had the very best experience today. Jason was absolutely wonderful. We purchased a non-traditional vehicle, a 15 passenger Ford Transit 350! Between Jason and Mike, th More

by Jessie Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melizza Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Jason Barclay
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

Jessie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2023

Excellent customer service was given by John Howard, and crew, I would definitely recommend Rizza Cadillac Buick to friends and family. Thank you so much for taking of my car. More

by ZSSURDYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

Your compliments and kind words mean so much to me and my team! I love hearing from satisfied customers, as I work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming into see us. I hope that I can have the opportunity to work with you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2023

Great working with Johnny in service department. Very helpful and up front about service I had completed on my 2020 Yukon Denali. More

by sl_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 11, 2023

In my brief affiliation with Rizza I found them to be courteous, detailed and professional in their engagement towards the costumer. More

by WHITELEON163
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo, Danielle O'Connor
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you so much for the wonderful compliments! I couldn't be more pleased to hear ourselves described as courteous, detailed and professional. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 11, 2023

Well done good work the time was set and kept if I had to will tell others More

by JCM119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 11, 2023

Salesman tried to add a fake fee and continued to lie when he was confronted about it until he realized I caught on. More

by Conan2122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Rizza Cadillac Buick GMC responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 11, 2023

Great service. Vehicle was done on time. Comfortable waiting area and friendly people. No complaints. More

by CFHOLLENDONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 10, 2023

Robert my sales man was amazing. Amongst the very friendly and helpful other staff. The GM was incredible! Scott helped me in service and he was also very friendly and helpful! I wil More

by TAYLOR.DURKIN917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Mike Lorenzo
Feb 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 10, 2023

Awesome team great spirits very patient. Information was on steroid regarding the dynamics of the caddy More

by Kelz
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christen Dargan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barclay
Feb 13, 2023 -

Rizza Cadillac Buick GMC responded

Thank you for your great review, Kelz! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Feb 14, 2023 -

Kelz responded

Kool beans

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