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Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,718 reviews

November 11, 2022

The car was good but after the sale you are on your own can't get any one on the phone we purchased a certified car never got the owners manual watch the paperwork the numbers will change More

by C SBELL900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Crenshaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 11, 2022

They have always listened to any concerns that I have had and tried to resolve them. More

by SPDAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Rizza Cadillac Buick GMC responded

I love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 11, 2022

My experience was great 👍 I have given out Brandon's name and the Dealers name to some family members I told them to mention my name have a great Blessed Day 🙌 More

by SHIRLEYALEE1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2022

I am very satisfied with the service I received. Everyone was very nice and friendly More

by Adrianne.turnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2022

Excellent service. Our salesman, Tino, was great! Would buy from him again. Kenneth was also very helpful and professional. Overall, great car buying experience. Everyo More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino and Ken
Nov 11, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to submit this amazing feedback, Anne. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your review! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2022

Got my vehicle in at its schedule time and completed the service in a timely manner. More

by mwelke
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 09, 2022

Engine light went on there was no charge for repair thank you Rizza and service department More

by WINDOWMAKER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Nov 09, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2022

Mr. John Howard helped my husband and I with my Buick LaCrosse which was just out of warranty and required repair to the transmission obtain a discount on the work and kept us up to date as to what was f More

by Adelineobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to submit this amazing feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2022

The service I received from Rizza was fast, friendly and professional. Their caring attitude made me feel confident that they were going to fix my vehicle and that I could drive out of the shop without any More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Rizza Cadillac Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2022

Always a pleasure when bringing my vehicle in for service! Will definitely be bringing my vehicle back! More

by DEMARQUEZALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Rizza Cadillac Buick GMC responded

I am very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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