Patricia Hernandez
Patricia Hernandez at Rizza Cadillac Buick GMC
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Patricia Hernandez

Business Development Representative

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.6
27 Reviews

Dealership Experience

6 yrs, 1 mo

4.6

27 Reviews

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27 Reviews of Patricia Hernandez

August 09, 2023

Dealership Rating
Employee Rating

Great experience! Dave my service tech was awesome! He got me in and out in no time :) More

by RENEEPODA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi, Brian James

Aug 10, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2023

Dealership Rating
Employee Rating

Very pleasant. Patient willing to work with me. He made my daughter feel comfortable. This car was for my daughter I will be back when I buy a car for myself More

by SOLANOWECHO
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, Brandon Crenshaw, Melizza Contreras , Can’t remember his name. Nice. Big fellow. He was very entertaining and helpful

Jun 23, 2023

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 12, 2023

Dealership Rating
Employee Rating

The best - friendly, helpful, professional and honest. Most of all they listen to the customer and don’t try to get you to buy something you don’t want. More

by lauraaugie00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi

Jun 14, 2023

Rizza Cadillac Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Rizza Cadillac Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 30, 2023

Dealership Rating
Employee Rating

It was a very pleasant experience. The entire staff was very friendly and helped us thru the car buying experience! I would highly recommend this dealership! More

by cwagonblott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover

May 03, 2023

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 15, 2023

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Employee Rating

I was looking online for a new car and found my car at Rizza Cadillac! I called and spoke to Patricia about the car I was interested in and requested some additional pictures. Next thing I know, I receiv More

by andrearice
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher, Marcin Gacek

Apr 18, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2023

Dealership Rating
Employee Rating

Carlos our sales rep, Jim the manager and Mike the finance manager all were very helpful and knowledgeable! They all did a fantastic job! More

by kjs3269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gutierrez , Mike Lorenzo

Mar 16, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2022

Dealership Rating
Employee Rating

Excellent service. Our salesman, Tino, was great! Would buy from him again. Kenneth was also very helpful and professional. Overall, great car buying experience. Everyo More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tino and Ken

Nov 11, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to submit this amazing feedback, Anne. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your review! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 30, 2022

Dealership Rating
Employee Rating

Excellent Service, friendly, not so pushy, took time to listen to us, let us take our time. Came back the next day ready to purchase our suv. Left happy and satisfied More

by TPRUDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Clark, Brian James

Sep 01, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 24, 2022

Dealership Rating
Employee Rating

Very nice and professional. Everyone seems to enjoy what they are doing. I have purchased two vehicles very happy at this point. Keep it up More

by broussard.berry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Brian James , John O'Connell, Danielle O'Connor

Apr 26, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 20, 2022

Dealership Rating
Employee Rating

Nick B was awesome! We love our new Terrain! Highly recommended!! Knowledgeable and friendly! A+++ More

by aida.baya
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian James , Jim Allegretti, Nick Beauchamp

Jan 20, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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