Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,697 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,697 reviews

February 28, 2022

John Howard in service did excellent customer service! ! He was concerned and professional.?He made an unpleasant experience bearable!! Thanks John More

by BMyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2022

Spent two and half hours there to get both cars oilchange and tiers rotated one car no problem the other carthey could not find the wheel lock right where we told them were it was my wife found the lock wen More

by Spencer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Rizza Cadillac Buick GMC responded

Spencer, we’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2022

Very pleased with the work that was done, friendly staff. would recommend them to my friends. More

by wmills1457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2022

Prompt service and very accommodating I have no issues or complaints will make this my home service center More

by rioworld88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

rioworld88, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2022

I've always had a great experience at this dealership for service. It's one of the reasons we dumped our Lincoln and went back to Cadillac. We receive far superior service with Cadillac, especially at Rizz More

by DAHLFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

I dropped my truck off at 8am. Was told my repair would take about 2 hours. I ask for it to be done by noon and it was More

by GmC2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

Excellent service and friendly staff. I really liked that I was in and out in an hour as promised. More

by TW63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

The person calling is polite, accommodating and efficient. The valets are friendly and timely, and my car comes back fixed AND clean! More

by pre8200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

The employees at this dealership are prompt, courteous, well trained in their craft and they may advise you about pending problems, but they are not pushy. Most important is parts and labor are fair. More

by BERTRAMKIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Mar 01, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that our team here at Rizza Cadillac Buick GMC was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 25, 2022

I took my truck in for an oil change and tire rotation. Your service team got me in and out in less than an hour. They also washed and dried my truck. I can’t wait to spend the $100.00 Visa gift card from More

by Jeffgardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I met a salesman with his desk closest to the waiting area (I don’t recall his name) we had a nice conversation and he gave me a calendar.
Feb 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
94
...