Rizza Cadillac Buick GMC - Service Center

I had a pleasant, professional and friendly experience from start to finish. Expectations were set and met and the staff was very friendly and helpful. from start to finish. Expectations were set and met and the staff was very friendly and helpful. More

On the phone I was told 1.5 hours for my recall job. I did add a oil change , but 3 1/4 hours? Not acceptable. Yes , they washed the car but did not dry it. did add a oil change , but 3 1/4 hours? Not acceptable. Yes , they washed the car but did not dry it. More

I'm completely satisfied with my service here...I was well informed of the repairs and price and my options. I was satisfied with my loaner as well. well informed of the repairs and price and my options. I was satisfied with my loaner as well. More

Great customer service, Danielle is so very helpful. She makes sure that everything is done precisely how it's supposed to be done. Thanks for the great service She makes sure that everything is done precisely how it's supposed to be done. Thanks for the great service More

Becky has always been an excellent service representative in discharging her duties and responsibilities. I commend her for such a superior effort. Her dedication and commitment in provides excellent custome in discharging her duties and responsibilities. I commend her for such a superior effort. Her dedication and commitment in provides excellent customer service is always reflective in her professional attitude. More

Couldn't get a loaner until following week. So had no car for a day. Why is there a stipulation as to how many words I need to compose in order for survey to advance? for a day. Why is there a stipulation as to how many words I need to compose in order for survey to advance? More

Jim would not let me use a coupon for 20 percent off an oil change because I had received a senior discount? Does not seem fair as it doesn't say that on the coupon.Also what is the $50 charge for "shop su oil change because I had received a senior discount? Does not seem fair as it doesn't say that on the coupon.Also what is the $50 charge for "shop supplies that neglated half of the senior discounts? More

Always great service with over 90,000 miles now on my Cadillac so when I was ready for service, Becky D’Andrea got me in right away, same day, with a loaner waiting for me too. Checking in is a breeze, a Cadillac so when I was ready for service, Becky D’Andrea got me in right away, same day, with a loaner waiting for me too. Checking in is a breeze, and Becky helped me to get credit for all the points earned, so I saved money! Within just a few hours, Becky was calling to say my Cadillac ready. More

Johnny was awesome. Thanks for taking care of the car so quickly and efficiently. Also very mindful of my time and work needs. Thank you so quickly and efficiently. Also very mindful of my time and work needs. Thank you More

Always able to get my car in immediately. People are very helpful and courteous.work is done in a timely manner. I am very satisfied with Service Department. helpful and courteous.work is done in a timely manner. I am very satisfied with Service Department. More