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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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May 22, 2021

Jim was great, almost as good as BIG John!! My loaner car was ready to go, and my acadia was fixed on budget an on time! More

by MDEIMLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 21, 2021

Service dept was good to work with. My car need more work than it was worth. They loaned me a car while they did a thurrow evaluation. I took there advice and auctioned car away.nothing but good to report ab More

by Sekulichcar
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Rizza Cadillac Buick GMC responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 21, 2021

I had a great experience with my service visit for my 2003 hummer Becky was friendly and took care of my visit to Rizza will definitely be coming back for service to my truck. More

by Biggsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 20, 2021

Great visit, service staff was very attentive to my needs and kept me informed every step of the way. Great job Rizza service department and staff. More

by COTLEDGE676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 18, 2021

Amazing dealer to have my vehicle serviced at. Always very helpful. And always get phone calls following up on my vehicle. Always a pleasure to work with. More

by Jesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 16, 2021

Service was quick they washed my truck but neglected to fill all fluids as indicated on the list tasks they would perform . I had specifically asked about this and was assured it would be done. Perhaps t More

by JWIENCEK3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 16, 2021

Excellent place to do business with. Would recommend this dealership to others. Becky is a extremely kind hearted person. I am glad you all have her back. More

by REGGIEBOYD59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2021

Excellent service and compliments to John Howard and the staff in that department for the courteous, friendly and professional demeanor shown me on my recent visit. My sincere THANKS! More

by WJPRKP60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2021

Everything and everyone was efficient and professional. The service was great from start to finish. The facility was clean and comfortable. The car was fixed properly and returned clean. More

by trepur99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 15, 2021

Was great that they picked up and dropped off the car to get a recall done. Becky informed me of the service which I was unaware of. The Porter who did the transports was extremely nice and polite. More

by mez3840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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