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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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May 01, 2021

Very professional and did not take a long time.a a a a Very professional and did not take a long time. a a a a a a a a. A a a a a a a a More

by Marxjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Rizza Cadillac Buick GMC responded

Marxjones, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2021

Danielle in your service department always provides excellent customer service which makes each experience pleasurable. When I drive in and she’s not there I want to reschedule my service appointmen More

by Helenlyles1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connell
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Hi and thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 28, 2021

Mr. Howard was very helpful. Explained the whole service process. I didn’t have to wait very long for my car, I believe 45 minutes tops!! More

by Viviancook358
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2021

Thank you so much for everything you did,,it was a very professional and on time,,i am very glad that i become a cadillac owner. More

by M_ALROUSAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, John O'Connell
Apr 29, 2021 -

Rizza Cadillac Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 27, 2021

Always a pleasure to have service at the dealership. Employees are always pleasant, facilities are always clean, and my vehicle is always returned timely. Thanks! More

by ac1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Kostial
Apr 29, 2021 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 25, 2021

On time and to the point ! Repair was done with cleanliness in mind! I was a mechanic so I looked to see if everything was in order before I left. More

by Don
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 24, 2021

John Howard has been wonderful. Very knowledgeable very great guy. Couldn't ask for anyone better!!! Very happy being able able to have a loaner car!!! More

by KAK2402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 23, 2021

Customer relations are cery good . The staff is very friendly and focused on what is it that they are doing. It will ve a good idea to have coffee and water. Receptionists are very good and professiona More

by jtarmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo
Apr 27, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 22, 2021

Everything was great customer service wait to service excellence Thank it was wonderful Becky was real pleasant and helpful and I appreciate her Service thank you very much More

by Sf3288#$sf4966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2021

Danielle is the first that I see when I bring my card into the service Dept. She is always pleasant friendly and professional. The Cadillac staff take good care of me and my car. That’s why I have been a More

by JERNIGANMARILYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 23, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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