Back

Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
April 04, 2021

He made sure everything was good with my suv 🚙 thanks John Howard Customer happy happy did not have to want long they service was fast More

by ilive1952
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2021

Rizza provides great service. I will drive past 3 dealers to come have my vehicle serviced at a dealer I trust. Thank you for taking great care of my vehicle. More

by QIKPONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2021

Customer service is outstanding. Never had any issues with repairs. I like that appointments are easy to make and we do not have to wait if an appointment has been made More

by Jbosgraaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. J.C Rocha- Business Development Manager- jrocha@rizza.com

April 04, 2021

The buick service is the best! Big Thanks for the comfortable loaner vehicle. I'm very satisfied with customer service at buick. Thanks so much for servicing my car More

by charmainekomperda6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. J.C Rocha- Business Development Manager- jrocha@rizza.com

April 02, 2021

I have car warranty but was not told until last miinten I need to sign for diagnostic $170 plus my deductible a wasted trip should find out if insurance going to to pay so I won't be stuck at last minten More

by Juanita
Customer Service
Recommend Dealer
No
Employees Worked With
Jamie
Apr 06, 2021 -

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2021

Very happy with the service at Rizza Buick. I am always treated very well and John always has me in and out in a timely manner. More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 30, 2021

Thank you very much for taking care of my new vehicle when it was making an odd noise... you listened to the owner & took it seriously... very much appreciated. All service people & clerks were wonderf More

by TMGLSBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail , Tim
Apr 01, 2021 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 27, 2021

Did a decent repair work on the 2014 Buick that was having dashboard signals regarding the front collision sensor and the stabilization system needed to be replaced More

by richg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 27, 2021

I can describe Rizza Cadillac Buick GMC with one word...... EXCELLENT! The service at Rizza is number one in my book. They took care of me not only once but twice. I won't go anywhere else! Thank yo More

by Lamarrpjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. J.C Rocha- Business Development Manager- jrocha@rizza.com

March 27, 2021

Awesome service department! I always have an excellent experience with John, always takes good care of me. I’ll continue to bring our 2017 Acadia here for service as long as we own it! More

by BKOUBA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. J.C Rocha- Business Development Manager- jrocha@rizza.com

...
120
...